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TEKsystems
Tolleson, AZ, United States
Join Phoenix's largest provider of doors & windows throughout the valley! Job Description: Answering incoming calls Scheduling appointments with builders and homeowners Communicating with builders and homeowners —any issues as needed Rescheduling appointments Typing up work orders — builders send work orders to schedule repairs daily, these ne
Job Source: TEKsystemsRepublic National Distributing Company
Phoenix, AZ, United States
Republic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, and Professionalism. We offer a vibrant, inclusive culture and workpl
Job Source: Republic National Distributing CompanyIntegrated Resources
Scottsdale, AZ, United States
The Med D Finance Coordinator role requires an ambitious, motivated, and eager individual looking to work for an industry-leading company. The position is in our PBM Finance Operations Member Experience department and will be part of the Medicare Coordination of Benefits (COB)/Medicare Secondary Payer (MSP) team, a group responsible for ensuring th
Job Source: Integrated ResourcesAccurate Placement
Phoenix, AZ, United States
Details: JOB TITLE: Customer Service Rep JOB SUMMARY: This is a temp-to-hire customer service position on the Operations Resource Team and will include managing electronic and paper documents, answering phones and developing knowledge in the insurance industry. The ideal candidate will be adept on the computer, have good communication, a desire
Job Source: Accurate PlacementDenis Zdrale Agency
Scottsdale
Job Description Job Description Benefits/Perks Competitive hourly pay rate plus commission and/or bonuses Paid training Paid Time Off Job Summary The Customer Service Representative provides excellent customer experience for potential and existing customers. Identifies opportunities to cross-sell and coordinates with sales specialists for follow
Job Source: Denis Zdrale AgencyCoastal Solutions
Scottsdale
Job Description Job Description Calling All Superheroes! Are you ready to unleash your incredible customer service powers for the greater good? We're on the lookout for a hero with a fundraising spirit and a heart full of philanthropy to take the helm and manage non-profit marketing campaigns across the land. You'll be the essential link betwe
Job Source: Coastal SolutionsDental Medical Careers, Inc.
Scottsdale, AZ, United States
We are seeking a Customer Service Rep in Scottsdale, AZ. This is a growing dental company with a top-notch product line! This is a full-time, W2, position with hours of 8 AM to 5 PM (flexible). Details Competitive base salary Incentives Full benefits: medical, dental, 401K, PTO, Sick Pay, and National Holidays Observed Full-time (Monday - Friday)
Job Source: Dental Medical Careers, Inc.Lincare Holdings
Tempe, AZ, United States
Job Description work directly with medical professionals and physicians to facilitate patient care advocate for and work in lockstep with chronic patients work for an organization that rewards success and fosters a culture of promotion Job Responsibilities include: provide outcome-based solutions for our physician referral sources and existing p
Job Source: Lincare HoldingsPhoenix, AZ, United States
Primary City/State:
Phoenix, Arizona
Department Name:
Billing Customer Service
Work Shift:
Day
Job Category:
Revenue Cycle
POSITION SUMMARY
Provides Customer Service functions dealing directly with patient inquiries and complaints as well as issues as reported via phone or customer service calls and correspondence. Oversees collection of timely documentation from network providers and patients to ensure adherence to quality standards and timely filing requirements
CORE FUNCTIONS
Receives incoming phone calls from patients and providers in reference to payment issues, perceived inappropriate patient service and updates on insurance data.
Responsible for determining nature of call and documenting via claim system an appropriate associated reason code.
Effectively research, resolve and respond to billing issues accurately and expeditiously.
Supplies support function to Reimbursement area in posting zero payment Explanation of Payments from Insurance companies.
Monitor patient accounts providing account reconciliation to facilitate prompt payment and prevent inappropriate transfers to the outside collection agency.
Responsible for cross-functional assistance with EOB Adjustments, Bad Debt Recovery Trailer Entry and Cash Payment mailing.
KNOWLEDGE, SKILLS AND ABILITIES
Requires the ability to communicate clearly and concisely.
Mathematical skills resulting from external and internal sources, verbal and written communication skill, capability to prioritize completing multiple projects.
MINIMUM QUALIFICATIONS
Requires a high school diploma or GED; with a minimum of two years of customer service experience.
Requires excellent verbal and organizational skills, the ability to interface with difficult customers and work with minimum direct supervision to meet required goals.
PREFERRED QUALIFICATIONS
One year of previous medical billing experience.
Additional related education and/or experience.
EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)
Our organization supports a drug-free work environment.
Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
EOE/Female/Minority/Disability/Veterans
Banner Health supports a drug-free work environment.
https://www.bannerhealth.com/careers/eeo
Customer Service Rep jobs in Phoenix, AZ, United States
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