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Hilton Grand Vacations Inc.
Chicago, IL, United States
**Coordinator Guest Services Lead** **Job ID:** SAL002227 **Area of Talent:** Sales **Category:** Sales **Shift:** Day Job **Location:** Chicago , IL **Date Posted:** 02/14/2022 **Property:** HGV Chicago Downtown Mag Mile Benefits that support Team Member health and financial wellbeing. At Hilton Grand Vacations, we understand the importance of PTO
Job Source: Hilton Grand Vacations Inc.Auro Hotels
Lombard, IL, United States
** Front Desk /Guest Services Agent** **Job Category****:** Front Office **Requisition Number****:** FRONT02291 Showing 1 location **Job Details** **Description** Essential Job Functions * Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and re
Job Source: Auro HotelsCity of Chicago
Chicago, IL, United States
INFORMATION COORDINATOR Job Number: 395301 Description BID/JOB ANNOUNCEMENT INFORMATION COORDINATOR CHICAGO POLICE DEPARTMENT Office of Community Policing Number of Vacancies: 6 (Additional vacancies possible pending budget approval) Starting Salary: $77,892.00 This position is open to current AFSCME BIDDERS AND the PUBLIC. Only current City e
Job Source: City of ChicagoCity of Chicago
Chicago, IL, United States
Welcome to the City of Chicago CAREERS site. You are not signed in. | In order to create a New Account "click here" My Account Options Job Description - AIRPORT INFORMATION COORDINATOR (395402) Job Description AIRPORT INFORMATION COORDINATOR Job Number: 395402 Description JOB ANNOUNCEMENT Chicago Department of Aviation Marketing, Partnership
Job Source: City of ChicagoVASA Fitness
Evanston
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $14.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! Full-time and Part-time positions available! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience
Job Source: VASA FitnessVASA Fitness
Chicago
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $14.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! Full-time and Part-time positions available! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience
Job Source: VASA FitnessVASA Fitness
Park Ridge
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $14.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! Full-time and Part-time positions available! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience
Job Source: VASA FitnessVASA Fitness
Addison
POSITION DESCRIPTION POSITION TITLE : Member Experience Specialist (MES) FLSA STATUS : Hourly COMPENSATION : Base rate of $14.00 per hour, plus $2 - $4 commission eligibility for memberships and personal training sales! JOIN OUR TEAM At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessibl
Job Source: VASA Fitness, IL, United States
Position Summary We are seeking an energetic and engaged guest services information desk coordinator to join our team and provide an exceptional experience for our visitors at Cantigny. As a guest services information desk coordinator, you will play a crucial role in guiding visitors to various events, gift shops, attractions, and facilities within the park. Your primary responsibility will be to assist visitors by providing accurate and helpful information and ensuring their visit is enjoyable and memorable. Fluency in both English and Spanish is preferred, but not mandatory, for this role. Essential Functions Greet visitors and provide a warm welcome, ensuring a positive first impression.
Represent Cantigny in a professional, positive, and helpful manner.
Assist visitors in navigating the park, providing directions to events, gift shops, activities, and facilities.
Answer visitor inquiries regarding event schedules, locations, ticket prices, and general park information.
Accept and process all in-person and phone registrations for all but not limited to; educational classes, special events, admission/parking tickets, photo permits, membership sales.
Promote park amenities, including the museum, golf course, gardens, and other attractions.
Provide information on the history, significance, and highlights of the park and its features.
Maintain a thorough understanding of all park events, exhibits, promotions, and services.
Stay up-to-date with any changes in park operations, schedules, or closures and communicate them to visitors.
Handle visitor feedback and complaints professionally and efficiently, escalating issues as necessary.
Collaborate with park staff to ensure a seamless visitor experience and effective teamwork.
Maintain a neat and organized visitor services area, including information desks, brochures, and maps.
Actively contribute to creating a welcoming and inclusive environment for all visitors.
Performs other miscellaneous duties as assigned.
Minimum Qualifications: Education: High School Diploma
Experience: 1 year customer service experience required, experience in Visitor Services at cultural institutions or in the tourism industry preferred.
Skills:
Fluency in both written and spoken English and Spanish, strongly preferred.
Excellent communication and interpersonal skills, with the ability to effectively interact with diverse groups of visitors.
Strong customer service skills and a genuine passion for providing exceptional visitor experiences.
Knowledge of the park's layout, events, and attractions is preferred.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Detail-oriented with a proactive approach to problem-solving.
Flexibility to work weekends, holidays, and irregular hours based on the park's event schedule.
Maintain a professional and presentable appearance.
Display high proficiency in computer technology.
Must be self-directed, organized, patient, creative and energetic with excellent communication and customer service skills.
Must become trained in First Aid, C.P.R., Automated External Defibrillator and Praesidium Safety and maintain valid certification.
Working Conditions This is a seasonal role with a varied schedule, which requires working evenings and weekends. Work is performed in Cantigny buildings and on Cantigny grounds in all weather conditions (heat, cold, rain, etc.).
Vaccination Requirement The Robert R. McCormick Foundation requires as a condition of employment that all employees are fully vaccinated against SARS-CoV-2 (COVID-19) or have been approved for an accommodation based on a medical condition or conflicting religious belief.
Equal Opportunity Employer Cantigny and the Robert R. McCormick Foundation provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, individuals with disabilities, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital and housing status.
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Email Alert for Guest Services Information Desk Coordinator jobs in , IL, United States
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