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Genesys Cloud Services, Inc.
Jacksonville, FL, United States
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, person
Job Source: Genesys Cloud Services, Inc.Michaels Stores
Jacksonville, FL, United States
Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsSt. Augustine-310 C B L Dr time typeFull time posted onPosted Today job requisition idR00129358 Store - ST. AUGUSTINE, FL**We're here for the Makers! Come be a part of the team where innovation and teamwork come together t
Job Source: Michaels StoresThe Michael's Companies
Jacksonville, FL, United States
Customer Experience Manager page is loaded Customer Experience Manager Apply locations Jacksonville-13281 City Station Dr time type Full time posted on Posted 2 Days Ago job requisition id R00237997 Store - JAX-DUVAL RD, FLDeliver a customer centric shopping experience by managing and delivering
Job Source: The Michael's CompaniesFidelity Investments
Jacksonville, FL, United States
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you’ll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services? Th
Job Source: Fidelity InvestmentsFidelity Investments
Jacksonville, FL, United States
Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Advocates (CRA) for a variety-filled experience where you'll have dedicated time to focus on growth, career development and renewal while you support our customers by taking inbound calls. Are you interested in Financial Services?
Job Source: Fidelity InvestmentsEclaro International, Inc.
Jacksonville, FL, United States
**Job Description** **Customer Experience Architect** **Job Number: 21-10932** Eclaro is currently recruiting for a **Customer Experience Architect** for one of their financial services clients. Eclaros client is one of the nations largest bank-based financial services companies with assets over $130Billion. This position is a direct hire and wi
Job Source: Eclaro International, Inc.Fanatics Inc
Jacksonville, FL, United States
Company Overview Fanatics isbuilding a leadingglobal digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, FanaticsCollectibles, and Fanatics Betting & Gaming, allowing sports
Job Source: Fanatics IncCarrington
Jacksonville, FL, United States
Come join our amazing team! The Vice President of Customer Experience will be responsible for partnering with the management team to grow, develop, and implement a consistent customer-centric culture across the entire enterprise. Provide leadership, operational and managerial expertise to amplify the customer experience throughout the customer fac
Job Source: CarringtonJacksonville, FL, United States
Customer Experience (CX) Analyst
Apply Location Jacksonville, FL
Remote Available Posted Jul 6, 2021 **Our client has a high-profile position open for an experienced and senior CX (Customer Experience) Designer. You will need to walk in the door with a superior and consultative background in Human Computer Interaction, Design, and Product Design principles.**
**Our client is an excellent global company; flexible and employee-focused and expanding. This is an opportunity to advance your career, build a team, and affect bottom line results. Onsite in Florida, or remote with occasional travel possible. Compensation open; depends on job fit. Contract duration initially then conversion to in-house full-time hire.**
Looking for a passionate and analytically minded Customer Experience (CX) designer (UX/UI). This is a professional role for a trained and experience Voice of the Customer (VoC) Analyst.
You will be translating analysis and research into actionable insights for product design. You will be consulting on design on delivery of reports, external and internal. You will apply your education, training, and experience in Human Computer Interaction principles (HCI) globally.
Experience conveying design solutions including wire frames, **prototypes, and other design documents using programs such as Axure, Balsamiq, Sketch or Adobe XD.**
**3-5 years in User Research**
**Experience with HCI principles**
**Experience advising on product management direction, design, best practices**
**Experience working both design and development teams to optimize customer experience**
Apply
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Customer Experience (CX) Analyst jobs in Jacksonville, FL, United States
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