Executive Director

Leander

Job Description Job Description Are you an experienced Executive Director passionate about guiding senior residents to their ideal home in a vibrant community? There's a substantial bonus opportunity exceeding $50,000 awaiting you! We are searching for an Executive Director who embodies the five C's:

• CHARISMATIC • COMPETITIVE • CREATIVE • CONFIDENT • COMMITTED

If you possess these qualities, seize this chance to make a significant impact. Join us in shaping the future of our leadership and unlocking lucrative possibilities! Potential bonus opportunities to reach up to an additional $50,000, with an extra bonus if exceeding occupancy goals from April 1, 2024 – December 31, 2024.

Job Purpose

The Executive Director uses strong analytical skills and an in-depth understanding of the organization and the business to handle problems and issues. The Executive Director is responsible for oversight of the coordination, and evaluation of resident service delivery, marketing, food service, housekeeping, and maintenance units within an assigned community. The Executive Director carries out supervisory responsibilities in accordance with the company's policies and applicable laws.

Company Overview

True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident’s families in a profound and personal way. Team members serve as a bridge between the residents, families, and the company allowing us to provide the absolute best experience for all. At True Connection Communities, you’ll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit www.trueconnectioncommunities.com

Great achievements are the results of great expectations. You will see it happen only when you believe it will happen.

We offer a Mega Bonus which amplifies your bonus potential by supporting our wildly important goals of Occupancy and Net Fill. It's an extra bonus on top of your current incentives, offering up to $50,000 for Executive Directors! Achieving our targets means success for all.

We also offer an Outperformance Bonus which is designed to reward you for surpassing our goals of Occupancy and Net Fill. It's an additional bonus on top of your current incentive plan and mega bonus offering.

Benefit of working for us based on eligibility

Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)

Paid Parental Leave, Short-term & Long-term Disability

Industry-leading PTO

Paid Holidays

401k program; Including match

Tuition reimbursement

Staff development courses & free online training courses

Paid training

Bonus programs

Employee Assistance Program (EAP)

Employee/Resident Referral Bonuses

Duties and Responsibilities

Responsible for the operations of the Senior Living community including but not limited to, resident support, sales and marketing, administration, dining, activities, housekeeping, security, and maintenance.

Be primary contact for all staff, residents, prospects, community organizations, government agencies and the public.

Supervises, directs, and motivates associates and any other assigned direct reporting staff.

Ensures associates deliver the best of care to residents and maintain high levels of resident satisfaction and retention in the communities.

Provide leadership for staff and residents to include pro-actively solving problems and resolving issues.

Execute residency agreement renewal program with existing residents.

Works with the Regional Director of Operations and their teams to develop annual operating and capital budgets.

Meets and exceeds budget occupancy goals for the community. Continually explores means of revenue enhancement and expense reduction.

Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions, and termination of employment of associates ensuring consistency in the selection and retention of quality personnel.

Ensures buildings, grounds and property are up to company standards through the oversight of preventive maintenance systems and programs, and through frequent inspections that meet company standards of excellence.

Maintains current departmental policies, procedures, and licenses in accordance with company, federal, state, and local requirements.

Fosters creativity among teams in the community to deliver the highest quality and best services to residents in the most economical manner possible. Responsible for creating and maintaining an atmosphere of stability for the teams at the community.

Maintains a strong knowledge of the competitive markets within the community, including occupancy and tactics to better position and partner with communities within the region.

Utilizes sales and marketing activities and strategies to maximize occupancy.

Ensures community teams maintain a high level of interaction with residents, family and referral sources ensuring high engagement and referral activity.

Reports on a monthly, quarterly, and annual basis on the performance of the community and participates in the development of the community goals including occupancy, NOI, recruitment, and satisfaction.

Participates in Manager-on-Duty program, including covering weekends on a rotating basis.

Performs other duties as assigned.

Qualifications

A Bachelor's Degree in healthcare, gerontology, business, or related field preferred.

A minimum of two to four years’ senior housing leadership experience at the Executive Director level (i.e., Assisted Living, Independent Living, Memory Care).

Has an advanced knowledge of the organization, industry, and a functional discipline.

Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments.

Excellent written and oral communications skills are essential.

Ability to prioritize and effectively manage multiple tasks is essential.

Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests.

Ability to demonstrate good judgment, strong problem solving and decision-making skills.

A valid driver’s license, clean driving record, and automobile insurance.

Working Conditions

The Executive Director works in a professional office environment. The Executive Director routinely uses standard office equipment such as computers, phones, printers, scanners, photocopiers, and filing cabinets. The Executive Director also works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets. Occasional weekends, holidays, evenings or night work may be necessary to maintain critical business operations.

True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.

True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.

True Connection Communities is a Drug-Free/Smoke-Free Workplace.