Bilingual Clinical Educator

Jacksonville, FL, United States

Inizio Engage has a long-standing partnership with a leading Biotechnology company supporting pediatric patients and their caregivers, across Commercial, Patient Solutions and Medical Affairs businesses.

For the Field, we are seeking a Clinical Educator to deliver educational support to identified pediatric patients, caregivers, Healthcare Professionals and to other office staff within primary care and specialist facilities in the field of a designated disease state to meet all relevant standards as set by the company.

The Clinical Educator willdeliver in home, virtual or telephonic educational support to identified patients, caregivers, Healthcare Professionals and their staff within primary care, or specialist facilities in the field of a designated disease state to meet all relevant standards as set by the company.

This is your opportunity to join Inizio Engage and represent a top biotechnology company!

What's in it for you?

Competitive compensation

Excellent Benefits - accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts/promotions

Generous performance-driven Incentive Compensation package

Competitive environment with company wide recognition, contests, and coveted awards

Exceptional company culture

Recognized as a Top Workplace USA 2021

Awarded a "Great Place to Work" award in 2022 and 2023

Fortune Best Workplaces in Biopharma 2022

What will you be doing? Provide disease state education, therapy, and / or medical device product education including but not limited to supplemental injection/infusion/inhalation training support or technique.

To only use approved materials provided by Inizio or by the client, without changing, copying, or distributing the materials.

To present in office/home, virtual educational programs to Healthcare Professionals/Patients/Caregivers or other identified customers in accordance with client procedures (Project Specific)

To maintain excellent quality and superior customer service while adhering to approved program talking points or scripts.

To leverage Client and Inizio approved live video conferencing software and utilize client specific websites as applicable.

To attend and complete all training courses and related competency assessments that Inizio requires, to an appropriate standard and within a specified timeframe.

Develop and strengthen relationships with key customers.

To facilitate the development and provision of services across multiple healthcare sectors, as determined by the Client or Inizio.

To constantly consider new and innovative approaches that potentially develop new partnership opportunities.

Complete all required administrative responsibilities in a timely manner. Some of these could include but are not limited to; daily computer updates, weekly summary of activity reports, emails, and time reporting.

Attend local and national meetings and/or conferences, as required, to keep abreast of plans, activities and developments and to exchange knowledge and experience within the Patient Solutions team

Maintain all client and Inizio equipment and materials in accordance with company instructions.

Comply with all Inizio Policies and Procedures; program specific SOPs, Policies, Manual, Work Instructions, and/or leadership direction along with all Client Policies and Procedures as required.

Enrolling patients/caregiver into educational seminars or providing resources to assist them with finding local community resources or centers of care for their specialty or primary care disease as approved by the client.

Maintain professional registration and/or licensing as required by applicable state laws

Position requires RN license.

Be available and contactable during working hours to answer queries.

To provide disease state related educational support to identified Healthcare Professionals and to office staff as directed and approved by the Client and Inizio.

To present in-person educational programs to patients, caregivers or other identified customers in accordance with client and Inizio procedures (Program Specific).

To present client approved educational programs to Healthcare Professionals in accordance with the program scope.

To possess a full valid US driver's license at all times and to notify the company immediately of any offences or accumulation of penalty point

What do you need for this position? An active RN license is required, BSN is preferred

Bilingual (English/Spanish) required

Preferred minimum of 3 years' experience working in endocrinology, pediatrics, or related field.

Clinical educator experience highly preferred

Demonstrate effective and professional communication.

Comfortable with travel in the state of FL

Ability to present to various groups of people including physicians and other members of the office staff.

Demonstrable organizational skills

A self-starter with high personal motivation

Excellent interpersonal skills with pleasant telephone manner and articulate phone voice

Competency with Call Center Telephone Technology is preferred but not essential.

Evidence of continual professional development and a desire to update professional knowledge base regularly.

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing , and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.health/

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.