Director - Sales Programs

Austin, TX, United States

The Director, Value Added Services (VAS) for North America, will be supporting the growth of revenue for the region by helping implement and manage sales best-practices and methodologies, sales training, region execution and monitoring of sales plays, field marketing coordination, and various other sales workstreams to ensure our sellers have what they need to be successful.

This role reports primarily to the Vice President, NA VAS GTM, Commercialization & Strategy and will also be accountable to various global VAS leads from the VAS COO organization and will focusing on sales as their internal customer. Success will require that this leader collaborate with and influence many functions across a matrixed organization (e.g., Sales, Product, Marketing, Finance, Operations, Strategy, and Customer Service). The role combines the competencies of sales strategy, program delivery, performance management, program management, enablement, and propensity relevance to drive business results.

Our target candidate should ideally be someone with sales or sales support experience and a highly effective communicator with the strong ability to influence leadership through analytical reasoning, creativity, and sound judgment. You should be comfortable challenging the status-quo in a sensitive, efficient, and constructive manner.

Responsibilities

Lead the development, delivery, and ongoing management of scalable and repeatable sales programs across regional sales teams, including sales plays and the required sales enablement to support the effort

Works closely with our field marketing teams to stay coordinated, prioritize, and align our engagement with customers and the associated return (e.g. sales campaigns, events, webinars, etc..)

Contributes to the go to market sales vision and assists in driving the successful implementation of those plans and strategies.

Collaborate and assist the Global teams to customize and support the regional onboarding plan and process.

Champion and help drive B2B sales best practices , including account planning processes, alignment on deal support resources, solution and value-selling methodologies.

Working closely with key stakeholders to create tools, approaches, and best practices that deliver sales acceleration.

Produce insights and analyses to improve sales program performance, drive understanding of results and provide strategic guidance how to improve programs that effectively and efficiently address the most impactful opportunities and challenges

Operational Challenges: Work across regional and global functions to unblock and improve persistent operational challenges to drive growth in the business.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• Demonstrated senior level experience in sales/business strategy, with proven ability to deliver enterprise-wide sales programs and expertise in sales methodologies

• Exceptional leadership, strategic problem-solving skills, and influencing skills—to drive tactical business outcomes within a global matrixed organization

• Consultative/entrepreneurial-mindset, with proven ability to cultivate a high-performing team & drive operational transformation

• Self-starter with experience in cultivating business partnerships at a divisional/executive level, with proven success in linking business strategies to business outcomes

• Low Ego and strong desire to win as a team – pride of outcome vs. ownership mentality

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD

• Payments industry experience across Issuing, Acquiring, and Merchant ecosystems

• Experience as a people manager

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 15% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 132,200.00 to 191,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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