customer service representative
Anaheim, CA, United States
customer service representative.
anaheim , california
posted june 13, 2024
job details
summary
$24 - $25 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4553325
job details
Randstad, in partnership with a premier industrial parts distributor, is on the lookout for a dynamic and experienced Customer Service Representative to join our team in Anaheim, CA! This is a fantastic opportunity to be at the forefront of customer interaction, assisting with inquiries about our extensive range of products, providing accurate and competitive quotes, and efficiently handling order entries. If you have a passion for delivering exceptional customer service and thrive in a fast-paced environment, we want to hear from you! Join us and be a part of a team that values innovation, teamwork, and excellence.
salary: $24 - $25 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Manage a high volume of emails and incoming calls from customers, ensuring that inquiries are responded to promptly, accurately, and professionally.
Respond to customer inquiries regarding products, provide quotes and handle order entry.
Place orders and provide order acknowledgements to customers in an efficient and effective manner, while ensuring sales targets are met.
Work with third-party vendors to ensure that orders are processed and delivered on time, while meeting company standards.
Start process for returns and exchanges, ensuring that the customer's needs are met, while maintaining standards and departmental metrics.
Build and maintain lasting customer relationships by providing excellent customer care and driving repeat business.
Collaborate with cross-functional teams across the organization to drive continuous improvement and innovation.
Skills
ERP
Customer Service
Client Service
CUSTOMER ORDERS/SALES
Shipping
Microsoft Excel
order entry
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
Applications accepted on ongoing basis until filled.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
get in touch
we are here to help you with your questions.
JA
jordyn adams
[email protected]