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Bravado
Jersey City, NJ, United States
Customer Success Manager (Remote) United States of America $125,000–$150,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is committed to enabling individuals and organizations globally achieve more with their international customer support team. This team is looking to hire a customer success manager that will play
Job Source: BravadoTicketManager
New York, NY, United States
Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories.
Job Source: TicketManagerSolera, Inc.
Jersey City, NJ, United States
Customer Success Manager The Role The Customer Success Manager is responsible for on-site and remote product training, building relationships as a trusted advisor with decision makers, and improve adoption of the use and best practices of our products. What You'll Do Perform on-site and/or remote product consultation and training Develop and cu
Job Source: Solera, Inc.Justworks
New York, NY, United States
Customer Success Manager at Justworks (View all jobs) New York, New York Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our
Job Source: JustworksKalibri Labs
, United States
At Kalibri Labs, we are helping to redefine and rebuild the way performance metrics are viewed in the hotel industry. We are looking for passionate, energetic, and hardworking people with an entrepreneurial spirit, who dream big and challenge the status quo. We are working on cutting-edge solutions for the industry as they navigate the recovery pro
Job Source: Kalibri LabsSevenRooms
New York, NY, United States
The Team & Role We are looking for a Customer Success Manager to help secure the long-term success of our customers. You will provide support throughout their entire life cycle including deployment, training, and adoption. This role is essential in the success of ensuring that our clients are provided with a world-class experience and opportunitie
Job Source: SevenRoomsCanary Technologies
New York, NY, United States
Canary Technologies is a fast-growing enterprise hospitality technology company that provides hotels with innovative solutions to drive efficiency and enhance the guest experience. Our core solutions get rid of antiquated technology in hotels. With backing from some of the top investors in Silicon Valley, including Y Combinator, Canary Technologies
Job Source: Canary TechnologiesFoursquare
New York, NY, United States
About Foursquare Foursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights
Job Source: FoursquareNew York, NY, United States
Our client is disruptive global SaaS analytics funded startup for the hospitality industry focused on generating revenue for hotel groups using disruptive Saas platform. They are funded in major growth mode and seeking a Customer Success Manager to join their startup NYC office! Role offers major growth, ability to use client success client success skill set (account management and upselling), base, bonus plan and fantastic benefits!
About the role As a Customer Success Manager, you will be responsible for your customer’s life cycle and wellbeing, as well as renewal rate. We are looking for a relationship builder, entrepreneurial spirit and passion for travel/hospitality!
Responsibilities for Customer Success Manager: Overall accountability for your customers’ success
Present and travel to clients to deliver insights and build relationships!
Be the focal point: Develop and deliver analyses, reports, and QBRs
Cross sell and upsell products and handle hospitality accounts
Develop strong relationship with customers to deliver retention and growth
Communicate customer feedback and requirements to improve products
Maintain accurate salesforce booking and risk forecast
Establish a trusted strategic advisor relationship with each client and drive continued value of products and services
Customer Success Manager should ideally have: 2-3 years of account management/customer success/client success experience in a technology firm with a passion for travel!
SAAS, Agency, Hospitality background highly desirable
Ability to own your client book in a fast paced environment
Outstanding troubleshooting skills within technology industry
Self-starter capable of thriving in a small, intense, and high growth startup environment!
Travel up to 25% of your time to client sites
Strong analytical and problem solving skills
Ability to speak with and present to customer C-Level
Experience within Hospitality industry or Web technologies ideal such as: AB Testing and Web Analytics
Why work at our client? You are not in a cubicle, you are in a fun open, flat organization. Join a global startup where you can be the first of 50 growing to 500 employees. Fun and smart team! Make an impact and get hands on client experience!
$50,000- $80,000
Location New York, NY
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Customer Success Manager jobs in New York, NY, United States
ⓘ There was an unexpected error processing your request.
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