Full Time Sales Associate, Google Store - $19-21/hr

Boston, MA, United States

Description

Mosaic is the leading North American integrated marketing and sales agency, specializing sales, training, experiential, and digital & virtual solutions. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new ways to help our clients build their brands amidst the evolving dynamic of empowered consumers, leveraging new technologies and approaches. Together as a team we deliver for those results to our clients every day. Mosaic is not about standing out from the crowd - we lead it!

The Full -time Google Sales Associate will be expected to have a deep knowledge of the brands products and services in order to effectively empower the consumer using device and product discovery in Google's newest retail store . They will be goal-driven and create a radically helpful consumer experience that promotes excitement around the brands ownership, by being the experts of the brands devices, software, and third party products and services in the brands Better Together ecosystem.

Essential Functions Of This Position

Meet and greet customers at entrance, listen to needs/interests and direct them appropriately

Build trust and authentic relationships with customers.

Educate visitors on features, functionality, and technical aspects of products.

Listen, acknowledge, and provide product solutions attributed to customer personal needs.

Be an expert in payment solutions and product onboarding including device switching.

Participate in an environment of collaboration and support through personal accountability and effective communication with supervisors and peers.

Responsible for maintaining visual and inventory integrity of store displays.

Evangelize the brands products and services.

Lead engaging Community education programming and workshops.

Expected to drive a memorable and interactive consumer experience by promoting the newest brands mobile devices, phones, tablets, wearables and other electronics or products

Lead the way in delivering a transformational experiences by helping consumers discover how the brands products can enrich their lives, recommending product and service solutions to fit their personal, work, and school needs

Contribute to culture, bringing the space to life with vibrancy by having a charisma, passion, and hobby or skill that helps consumers experience the The brands center of excellence

Guide consumers of varying experience levels to try out the brands devices and technology products in ways that engage and entertain them personally

Handle multiple consumers and tasks while maintaining composure and courteous customer service

Assist (but don't push) consumers to sign up for and fully utilize the brands products, with each interaction providing a personal moment of delight

Work closely with all the brands and agency management, as well as peers within the space, to build and maintain strong relationships, while providing the absolute best consumer experience

Passionately engage consumers by showcasing key features and benefits, selling products, assisting with devices, products, and troubleshooting issues

Serve as the brands advocate, building brand awareness and presence through consumer interactions at events ranging in scale

Stay up to date on the brand and competitive technology, integrating it whenever possible to earn our customers' trust

Maintain working knowledge of policies and procedures to ensure presentation standards are upheld and company assets protected

Proven ability to work independently and in a team environment

Other duties as assigned

Qualifications

High School diploma or equivalent plus 2 years of retail experience

Display effective communication and presentation skills, for one-on-one or group interactions, with an ability to capture attention of an audience

Ability to demonstrate effective decision-making skills, the ability to reason and take action in resolving problems while exhibiting professional sound judgment

Friendly and helpful, engaging in casual conversation with the consumer

Ability to understand and define the consumer specific needs and interests

Ability to promote excitement around the brands ownership, building consumer loyalty

Maintain knowledge of all the brands products in order to be a subject matter expert onsite - complete required training on current and upcoming products

Ensure all designated KPIs are met or exceeded, including product training requirements

Exhibit professional behaviors in daily interactions with consumers, peers, and management

Energetic and enthusiastic attitude and friendly, positive interpersonal communication skills

Ability to setup consumers' device based on their individual usage needs and interests

Ability to troubleshoot and resolve issues with consumer device software, features and functionality, with appropriate needs-assessment, listening skills and patience.

Ability to work 40 hours per week (for FT) or more. Flexible to work any day of the week on a two-week rotating schedule. Occasionally work additional hours beyond normal schedule during peak workload demands.

Benefits

Along with competitive pay, we offer a comprehensive benefits program. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role may be eligible for the following:

Medical, Dental, Vision, and Telehealth

Basic Life Insurance and AD&D

Voluntary Life Insurance

Short Term and Long Term Disability

Flexible Spending Account

Health Reimbursement Account

401(k) match

Legal Insurance

Pet Insurance

Employee Assistance Program

Employee Discount Program

Tuition Assistance Plan

Paid Time Off and Company Paid Holidays

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Acosta Group/Mosaic North America is an Equal Opportunity Employer

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.

To Apply: please send resumes to: [email protected]

By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

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Acosta Group, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta Group may ultimately pay more or less than the posted range depending on candidate qualifications and locations in New York. This range may be modified in the future.

Job Field - Marketing

Primary Location US-MA-Boston

Shift Day Job

Job Posting Feb 8, 2024, 2:59:03 PM

Max Pay 26

Schedule Full-time

Job Type Standard

Job Number: GSBxFTSA2824

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