Strategic Account Manager
Charlotte, NC, United States
Job Description
The purpose of this role is to lead the strategic selling and relationship effort with the company's Institutional sales channel customers in a multi-regional territory.
The ideal account manager will have past and/or current relationships with hospitals, education (K-12 and universities, as well as government agencies.
The strategic selling effort will result in enhanced customer partnerships through demonstrated value creation and increased satisfaction which in turn results in attainment of the company financial targets.
The role is also responsible for coordinating the efforts of regionally aligned resources including sales support functions, commercial support, marketing resources, and others as appropriate to the situation.
The account manager plays a significant role in the organization. By maintaining senior level relationships with customers, suppliers, and within the company organization the role brings the voice of this customer channel back to the organization and ensures that company resources are aligned to profitably address customer needs.
This individual is instrumental in shaping the future direction of company channel strategy and the development of specific company capabilities to enhance the channel.
About Us
Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.
Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you!
Find out more about CE at www.carrierenterprise.com.
Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).
Requirements
Qualifications
Bachelors degree in business and a minimum of 5 years of recent outside sales experience supporting hospitals, education (K-12 and Univerisites), as well as government agencies.
Salesforce CRM experience is preferred but not rquired.
Military experience is highly preferred.