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Associate, Client Operations

Boston, MA, United States

Firm Description:

Founded in 2002, SCS Financial is a well-established and growing investment and wealth management firm serving ultra-high net worth families, family offices, and institutional investors. SCS employs just over 130 employees and is headquartered in Boston, with offices in New York City, Providence, and Los Angeles. We manage ~$30 billion in assets across public, alternative, and private market opportunities globally. SCS' business model is client-aligned, and we aspire to redefine wealth management by delivering holistic client & asset management services built on a foundation of trust and exceeding expectations across generations. Our firm prides itself on our team-based approach, excellent investment performance, a powerful technology platform, and a culture of collaboration and camaraderie.

Role & Responsibilities:

Within the Operations & Analytics ("O&A") department, the Client Operations team is responsible for operations related to supporting our clients and advisors. The Client Operations team is responsible for client portfolio recordkeeping, data management, performance, and reporting as well as oversight over related technologies and third-party service providers. Our clients' financial lives and investment portfolios are sophisticated, and this team is responsible for delivering solutions to meet their needs. An area of focus for this role will be on alternative investments, from direct investments in privates and hedge funds to LP investors in SCS' pooled multi-manager vehicles. The role will assist in a variety of functions necessary to support the business, including security and client setup and data intake, report creation and maintenance, as well as operational support related to advisor / client inquiries. As a meaningful part of our clients' portfolios, it is critical client alternative investment data is maintained at the highest quality as it integrates to multiple systems and is used by various internal stakeholders and clients. This role will work cross-functionally across O&A and our Advisor teams to enhance our current workflows and systems to support a constantly growing client-base and complexity. A successful candidate will demonstrate intellectual curiosity, an aptitude for leveraging technology-enabled business functions, effective collaboration, and communication, and has an enthusiastic spirit towards doing what is needed to help the business grow and evolve.

This role is ideal for a candidate looking to utilize the skills they have learned in alternative fund operations or portfolio accounting and continue to grow in their career.

Work in collaboration with key stakeholders to help build and optimize cross functional workflows to support alternative investment data management, performance measurement, cash flows and reporting to clients

Collaborate with Advisors on day-to-day inquiries along with the evaluation / onboarding of new alternative investments

Support the maintenance of SCS' alternative data universe, ensuring the timely and efficient processing of LP level data through a variety of workflows

Collaborate with and perform oversight of 3rd party vendors (e.g., Canoe, Addepar, Alter Domus, etc) critical to our operating model

Assist with additional functions within team including but not limited to client onboarding, market reference data management, custom attribute support, valuation, performance, and reporting

Participate in strategic initiatives designed to improve the overall client experience

Complete additional ad hoc assignments in a timely, accurate and well-communicated manner

Qualifications

1 - 3 years in performance, data, or fund operations, and/or fund accounting within the financial services industry. Prior experience with alternative investments is preferred.

Experience with financial technology and workflows; working knowledge of Addepar is a plus

Analytically inclined, demonstrating intellectual curiosity, high integrity, and excellent problem-solving skills

Ability to multi-task in a fast-paced environment, work independently, build strong cross functional relationships

Strong organization and communication skills, both written and oral

Pro-active and solutions-oriented with an ability to thrive in an entrepreneurial environment

Bachelor's degree and a demonstrated track record of academic success

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