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Patient Care navigator

Bronx, NY, United States

External Description

The mission of the Ambulatory Care Department is to deliver comprehensive, compassionate, and quality patient care. The mission is consistent with the hospital’s mission, which is to deliver a wide variety of community-oriented health services/programs. Some of the duties' assigned to the Patient Care Navigator is toprovide support and guidance to new patients (e.g., communicating required information before first appointments); Makes reminder calls to patients prior to their appointment. Follow-up with patients who missed clinic appointments and reschedule their appointment, prior authorizations for procedures, provide clinical support as neededand assist with building rapport with physicians and referral clinicians.

Requirements

QUALIFICATIONS:

Education Required - HS Diploma or Equivalence

License/Certification/Registration(s) Required - Graduate from an Approved Medical Assistant Program

Experience/Skills Required

Previous experience in a medical setting or 2 years relevant work experience preferred

Excellent communication/ interpersonal skills

Bilingual preferred

Knowledge of computer technology preferred. Successful completion of St. Barnabas Hospital orientation.

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