Sr. Director, Engineering_

Jefferson City

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com .

**Overview of Job Function**

Verint’s Sr. Director, Engineering oversees a specific product area within our B2B Enterprise SaaS portfolio guiding the technical roadmap for this product, managing costs, and supporting pre-sales activities for your product area. Emphasizing a 'You build it, you run it' approach among development teams, you'll promote end-to-end ownership of projects to drive quality and frequent releases. As our teams are based in multiple countries, experience managing remote teams is essential.

**Principal Duties and Essential Responsibilities:**

+ Define and shape the technical roadmap for a Verint product area, aligning it with the company's and R&D department's OKRs.

+ Manage and optimize the cost structure within product area, including resources, infrastructure, and development.

+ Evaluate the feasibility of requirements and provide expert technical advice during the pre-sales process.

+ Lead and inspire multiple international scrum teams, fostering a culture of Agile methodologies, high performance, and technical excellence.

+ Instill a 'You build it, you run it' DevOps culture among development teams, promoting ownership of the full project lifecycle from design through to deployment and maintenance.

+ Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.

+ Identify and implement technology trends that will be able to support the future success of the business.

+ Collaborate with Security teams to ensure the security of product, driving best security practices.

+ Contribute to the hiring process to ensure the successful growth and development of our team.

+ Collaborate closely with the VP of Engineering to ensure alignment with the broader company technology vision and strategy.

**Minimum Requirements:**

+ Bachelor’s degree in Computer Science or related field

+ Minimum of 12 years of overall engineering experience including a minimum of 8 years of management and leadership experience

+ Proven experience leading multiple scrum teams and implementing Agile methodologies

+ Strong background in strategic planning and cost management

+ Exceptional communication skills, with the ability to engage with stakeholders and translate business needs into technical requirements

+ Solid understanding of the software development lifecycle (SDLC), with a proven track record of delivering high-quality software on time

+ Experience working with OKRs and aligning team objectives with company goals

+ Experience managing remote teams and participating in hiring processes

+ Familiarity with best security practices and collaborating with Security teams

+ Demonstrated success with the 'You build it, you run it’ approach and fostering a culture of ownership

**Preferred Requirements**

+ Master’s degree in Computer Science or related field

\#LI-KD1

Verint Systems Inc. is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment, based on one’s race (including but not limited to natural hair, hair texture, hair type and protective hairstyles), color, religion, national origin, or sex, pregnancy (including childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping, (including assumptions about a person’s behavior or appearance, gender roles, gender identity, gender expression including gender dysphoria, or transgender status), disability, alienage or citizenship or immigration status, marital status, creed, genetic information, predisposition or carrier status, sexual orientation, military or Veteran status, political affiliation, familial status, caregiver status, status as a victim of domestic violence, unemployment status, natural hairstyles, sexual and other reproductive health decision-making, or any other classification or characteristic protected by applicable federal, state or local laws (collectively, “Protected Characteristics”), will not be tolerated. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.

**For US Applicants**

_2024 Benefits Offering (a.ocs.oraclecloud.com/fscmUI/faces/AtkTopicContentQuickPreview?TopicId=300000160018102&Title=Verint+2024+Benefits)\_