General Manager, Industrial Property Management

, NY, United States

**About JLL**

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!

**ESSENTIAL DUTIES and RESPONSIBILITIES** include the following.

Establishes written goals and objectives for employees directly reporting to the role of GM. Conducts periodic performance evaluations. Develops training program and career path for property employees.

Prepares the final budget and administers budget for the properties.

Inspects all properties on a regular basis to ensure standards and procedures are being implemented. Equipment is inspected to determine if any service and/or repair is required.

Works with Engineer(s) to assign duties such as maintenance/repair and obtains bids for additional work from outside contractors. Reviews construction specifications, obtaining advice from engineering consultants.

The GM is responsible for abstracting the lease and ensuring appropriate billing of rent charges. The GM is responsible for administering the lease on behalf of the Landlord and ensuring the Tenant is in compliance with obligations.

Works with Client Accounting Services to manage the accounting process and collection process.

Assist CAS in the development of written policies/procedures for rent collections to tenants within client parameters. Participates in collection discussions and prepares default letters consistent with obligations within the Lease. Reviews accounts receivable reports to ascertain status of collection balances outstanding. Submits tenant accounts to attorney for collection. Assists with eviction of tenants in compliance with court order from specified attorney and client.

Prepares/reviews adjustments to tenant billing process, calculation of CPI increases, recoveries, etc.

Arranges for alterations and maintenance of properties as specified in the operating budget, or at the direction of Client.

Employs/contracts for team personnel, as delineated within the operating budget, and management agreement. Submits hiring recommendations to Group Manager for approval.

Competitively bids all services, assembles and analyzes bids to select service providers. Prepares standard form JLL contract agreement and provides to VP for execution. Acts as primary contact for service contractors and participates in group bid process as appropriate.

Serves as secondary contact for tenants with regard to tenant service requests. Proactively meets with tenant representatives on scheduled basis. Communicates regularly with team providing necessary support to this primary tenant contact.

Approves purchases of supplies, etc. for use at managed buildings.

Prepares reports on status of buildings such as dates of expiration of leases.

Preparing financial reports as required by the management agreement. Requirements may include monthly, quarterly, and annual reports.

Coordinates response to more complicated tenant service requests and assures follow-up.

Assures compliance with Management Audit. Assures compliance with JLL policies, procedures and standard practices.

Assures that appropriate insurance requirements are in place.

**SUPERVISORY RESPONSIBILITIES**

Directly supervises employees. Carries out supervisory responsibilities in accordance with the policies enumerated within the JLL Handbook and applicable laws. Responsibilities include interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Knows, understands and sets an example relative to the policies within the JLL Handbook.

**EDUCATION/EXPERIENCE** Bachelor degree required a plus. Industry accreditation. Two+ years of **Industrial** experience including budget preparation/financial reporting, building systems, and contract negotiation.

**QUALIFICATIONS** To perform this job successfully, an individual must be able to perform each duty satisfactorily. The listed are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Candidate must be able to travel to various sites within a local region.

**COMMUNICATION SKILLS** Ability to read, analyze, and interpret legal documents, general business periodicals, technical procedures, or government regulations. Ability to produce well-written reports. Ability to present information and respond to questions from groups of managers, clients, customers.

**MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, prorations, and percentages. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to analyze, interpret and explain financial statements and calculate dollar and percentage variances.**

**REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with variables in situations where only limited standardization exists. Ability and respond to a variety of instructions furnished in written, oral, or schedule form. Strategic thinker with strong implementation orientation. Ability to work in high volume, fast pace office.**

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**OTHER SKILLS AND ABILITIES - Ability to type 60 wpm with 90% accuracy. Working knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, Windows, and any other software program or piece of technology identified as standard for Jones Lang LaSalle or requested by the Client.**

**PHYSICAL DEMANDS**

In compliance with The Americans with Disabilities Act (ADA), the General Managers responsibilities are such that in order to perform the required work in a safe and satisfactory manner, the following minimum physical requirements apply:

* Is regularly required to sit for long periods of time.

* The employee frequently is required to stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl.

* Reading Video Display Terminals, order forms and other written documents.

* Lifting a minimum of thirty-five (35) pounds.

* Using and accessing stairwells during emergencies.

* Using keyboards for typing and computer input.

* Hearing, speaking and answering the office telephone system.

**What you can expect from us**

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitmen

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