Case Manager 1

Portland, OR, United States

Job Details

Job Location

1226 Building - Portland, OR

Position Type

Full Time

Salary Range

$25.13 - $27.74 Hourly

Description

Do you need to feel connected to the mission and vision of your organization? Since 1968, Outside In has been empowering youth who experience houselessness, LGBTQIA+, people of color, those experiencing homelessness, migrants, and other underserved communities. At Outside In, your passion truly makes a make a difference in the lives of people who need it the most.

The majority of our clients are housing insecure and many experience unsheltered homelessness. We work with individuals who have often struggled to be served well in more traditional clinical treatment settings. Our model uplifts the dignity and beauty of humankind and allows for long-term relationships and flexibility in supporting clients to meet their goals. We believe that nurturing a strong community is critical to the provision of equitable and anti-racist services. We adopt a team approach and collaborate across discipline to support our clients. The impacts of the COVID 19 pandemic, climate change, and systems of oppression weigh disproportionately on the communities we serve. While this position involves sitting with people through significant pain and loss, we also witness an unbelievable amount of strength, resiliency, and beauty.

Responsibilities

•Build positive relationships with youth through role modeling, mentoring and meeting individually with youth on a regular basis.

•Provide initial and ongoing assessments of youth and facilitate the development of a service plans with each participant.

•Educate youth about available resources and provide support to access and navigate the resources they need.

•Participate in crisis planning and crisis intervention.

•Support youth seeking to apply for and be successful in the Transitional Housing Program.

•Involve and empower youth participants in generating community, community norms, and sense of ownership within activities and programs.

•Assist youth clients in individual and group life skill building through activities and support accessing community resources.

•Access flexible funding to assist in meeting needs and removing barriers to success.

•Monitor youth participation in other services (employment, education, basic needs and activity services, and shelter) and progress on action steps including participation in homeless youth resources.

•Coordinate with Benefits Enrollment Specialists and SNAP Outreach Coordinator to monitor medical insurance and SNAP coverage.

•Coordinate with medical personnel as needed.

•Make referrals and, as needed, for recovery-oriented supports including mental health and substance use disorders treatment.

•Participate as an active member of the Housing Team. This includes being a part of the program staff coverage, participating in housing applicant interviews, participating as a member of the program's Determinations Team, and coordinating with other housing staff to assure that each youth is receiving support in developing and monitor plans to accomplish goals and meet program expectations.

•Participate in regular communication with Youth Department and Homeless Youth Continuum staff, including coordination via in-person, e-mail, phone contacts, and meetings.

•Complete all required service documentation in a professional, thorough, and timely manner.

•Maintain professional boundaries and performance at all times.

Qualifications

Qualifications:

We are committed to having an applicant pool for this position that reflects the diversity of the people we serve, and we highly encourage Black, Indigenous and People of Color and Queer folx to apply.

Studies have shown that women and Black, Indigenous and People of Color are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We know that the best candidates for this job might include individuals who havent engaged in traditional educational systems, and if this position speaks to you, we encourage you to apply, even if you don't believe you meet every one of our described qualifications.

Qualifications:

•At least 2 years of case management experience preferred.

•Experience working with populations experiencing homelessness, adolescents, and/or people with mental health and substance use concerns.

•Current valid driver's license or ability to obtain preferred.

•Spanish language skills preferred.

Education:

There are two levels for this position.

Case Manager I - Bachelor's preferred, but not required.

BSW strongly preferred. Extra $.75 bilingual differential if fluent in Spanish. (Must pass a test.)

Case Manager II - MSW or MA required. Extra $.75 bilingual differential if fluent in Spanish. (Must pass a test.)

WORKING CONDITIONS

This position is in a typical office and clinic environment, with moderate noise. Both in office and remote work is expected.

This job requires operating phones, computers and other office equipment. Communicating is required on a regular basis. Moving inside the building to other offices and program delivery spaces as well as moving to surrounding sites is expected. Potentially moves boxes and items, some weighing up to 25 pounds.

Application Instructions:

Please follow the link of the position for which you wish to apply and complete the online application. A resume and cover letter are requested. You can submit these documents in any format, but pdf works best. In your cover letter, please address the following:

How would this position contribute to the pursuit of your long-term professional goals?

If you were selected for this position, how would you use your skills and experience to contribute to equity, inclusion and community growth at Outside In?

Applications will be considered as they are submitted so you are encouraged to apply early. Applications will continue to be accepted until the position is filled.