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Patient Care Coordinator

San Francisco, CA, United States

The Patient Care Coordinator ensures patients’ electronic medical records are up-to-date and accurate; provides timely follow-up and completion of referrals made by providers; responds to all external requests for medical records; and provides general administrative support for all aspects of clinic operations. This position reports to the Medical Director.

Major Responsibilities

Scans and files clinical, financial and administrative documents into patients’ electronic health records

Ensures timely completion and follow up of specialty referrals to external facilities

Responds to requests for patient medical records and forwards information in a timely manner, as mandated by California law

Reviews and sorts faxed documents and forwards to the appropriate provider and patient chart in a timely manner

Complies with HIPAA rules and regulations at all times

Answers and responds to requests from both internal and external customers

Forwards outside providers' requests for urgent health information to appropriate provider when a signed release of information is not available; in compliance with HIPAA privacy rules for disclosure when patient can not consent

Prepares, scans, files and abstracts historic patient information into electronic health record

Prepares check request for medical supplies and vendors.

Performs other duties as assigned

Minimum Qualifications High school diploma or equivalent

1 year of experience of working with patient medical records and managing medical referrals

Ability to use an electronic health record (e.g. OCHIN, Epic, eCW)

Excellent attention to detail

Strong interpersonal skills

Self-motivated, independent learner and problem solver

Excellent computer skills

Fully vaccinated against COVID-19, complete with booster shot, and able to show proof of vaccination

Up-to-date with vaccinations, especially seasonal flu shot vaccine

Proof of TB clearance (issued within the past 12 months or less)

Preferred Qualifications Bilingual Spanish/English preferred

Previous clerical or office experience preferred

Familiarity with medical terminology and ICD-10 and CPT codes preferred

Location: San Francisco, CA

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Patient Care Coordinator jobs in San Francisco, CA, United States

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