Child Support Specialist I/II Del Norte County Department of Child Support Services
Sacramento, CA, United States
This is a Merit System Services position. To apply for this opportunity, refer to the MSS section under the MENU in the upper left corner and select Merit System Services or visit the website directly at https://www.governmentjobs.com/careers/mss
Detailed Work Activities
Duties may include, but are not limited to the following:
Manages a general caseload consisting of child support legal actions and the establishment, enforcement and collection of child support payment obligations based on established guidelines.
Coordinates appointments for personal interviews with custodial and non-custodial parents, employers, and attorneys.
Develops and analyzes information for the establishment of paternity.
Uses a variety of methods, systems and procedures for locating information on custodial and non-custodial parents’ assets, income, and liabilities.
Evaluates income and expense data of custodial and non-custodial parents to determine and recommend child support payment obligations based on established guidelines.
Responds to general inquiries and explains general child support laws, court orders, rules, regulations, and policies to public and staff.
Participates in interviews to secure support agreements and to persuade responsible parties to make payments without recourse to legal action.
Prepares and processes legal documents necessary for the Documents and updates customer information, contact information, case actions/history logs, and records using a state-wide automated system.
Provides case status information, explains the complaint resolution process, and answers case specific questions for all involved parties ensuring the verbiage used cannot be interpreted as legal advice.
Applies federal, state, and local codes, procedures, and rules in establishing and processing child support cases.
Coordinates and/or conducts genetic tests when needed.
Performs related duties as assigned.
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