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Regional VP of Operations

Wayne, PA, United States

Job Description Job Description Responsible for the overall operations of the hotels, oversight of sales and marketing objectives and results as it relates to strategy, budgeting, marketing, and revenue management for all outlets of the property. Manage all areas of operations according to brand requirements and company standards and communication to hotel ownership and management company ownership.

The Regional Vice President of Operations will be actively involved in the staff decisions, budgeting, forecasting, planning and execution of capital and renovation projects. This is to include developing standard operating procedures and ensuring processes are in place.

The Regional Vice President of Operations will assist in promoting Gulph Creek Hotels and assist with presentations to prospective investors and ownership groups.

Job Duties:

Monitor hotels on a daily basis

Daily activities-rev max controls, receivables, 100% gtds, staffing controls

Staffing

Training-skills, guest service, life safety

Purchasing

Contract negotiations

Attend monthly sales meetings each hotel

Attend monthly ops meetings each hotel

Contingency planning of supervisors, staff members

Plan and attend quarterly GM meetings

Attend quarterly DOS meetings

Monitor A/R accounts, guest ledger, chargebacks

Communicate with brand

Assist in service issues

Approval of schedules outside of staffing guidelines

Approval of POs over $300

Communication on insurance related issues

Communication on hotel incidents

Communication on hotel issues, construction, structure, etc.

Assistance in HR related issues

Assistance in employee problem

Assistance in injury of guest or employee

Assistance in any union issues

Communication of brand inspections

Communication of bad debt write offs

Maximize NOP and NOI, drive revenue through sales and marketing

Oversee sales activities

Oversee construction on new development

Owner Reporting/Communication

Management Company Reporting

Implementation of Brand Initiatives

P&L planning and review

Staff development plans

SUPERVISORY RESPONSIBILITIES

Manages and directs all aspects of the hotel operations, human resources, profitability, and service standards in accordance with brand and company policies, to include the exercise of discretion and independent judgement with respect to matters of significance.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree in hospitality, accounting, or business.

5+ years of hospitality experience is required.

Required travel at least 50% of the time to PA, NJ, and NY

May be required to work nights, weekends, and/or holidays.

LANGUAGE AND MATHEMATICAL SKILLS

Ability to read and speak English and comprehend simple instructions, short correspondence, and memos

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees

Ability to effectively communicate with employees, guests, supervisors, and owners for optimum operation of the property

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Detail oriented with outstanding organizational and communication skills.

REASONING ABILITY

Demonstrate the ability to anticipate and solve practical problems or resolve issues.

Ability to maintain strict confidentiality as it pertains to employees, business decisions and overall hotel operations.

CERTIFICATES, LICENSES, REGISTRATIONS

Previous experience required

Tools & Equipment:

Systems to be provided such as software, systems relevant to job requirements

PHYSICAL DEMANDS/ WORK ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear

Frequently required to reach with hands and arms

Occasionally required to stoop, kneel, or crouch

Occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

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