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It Technician

Kansas City, MO, United States

We are looking for an IT Technician to join our growing company. Are you a recent Technical graduate or have 1 to 2 years of experience in the IT field? If so, this may be the career opportunity you are seeking. In this position, you will install hardware and software for businesses, maintain computer systems and equipment, and diagnose, troubleshoot, and repair issues that may interfere with the daily functions of our business. You will also provide support to any members of our organization who need computer-related technical assistance. Responsibilities: • Providing technical support to end-users either face-to-face, over the phone, or via email • Setting up new user accounts and profiles and handling password issues • Maintaining working components through repair or replacement • Assisting call-ins or live chat with technical difficulties • Assisting customers and staff with hardware and software challenges • Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem Qualifications: • Degree in Information Systems, Computer Science, or relevant experience • Data Collection • Equipment repairs, installations, and troubleshooting • Good communication, including writing, speaking, and active listening • Strong problem-solving, critical thinking, and decision-making skills • Must be able to work on a ladder and or scissor lift Certifications Preferred • CompTIA A+ • CCNA • Microsoft Fundamentals • Azure Fundamentals • Amazon Web Services Cloud Practitioner Compensation: $25 hourly

• Providing technical support to end-users either face-to-face, over the phone, or via email • Setting up new user accounts and profiles and handling password issues • Maintaining working components through repair or replacement • Assisting call-ins or live chat with technical difficulties • Assisting customers and staff with hardware and software challenges • Constructing and implementing plans to ensure the company’s network continues to operate smoothly in the event of a problem

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