Claim Specialist II

Alpharetta, GA, United States

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will be responsible for the investigation and resolution of lower to medium complexity and lower to medium exposure claims. These claims will consist of non-litigated and litigated matters. Under general supervision, this position will be able to manage a full claim workload with minimal assistance and be responsible for making sound decisions within delegated authority. Adheres to Fair Claims Practices regulations as applicable in various states. Minimal travel required. Job Responsibilities

Handles claims in all jurisdictions

Handles litigated and non-litigated property damage claims with values up to $250,000

Handles non-litigated bodily injury claims with values up to $250,000 in all jurisdictions;

Handles smaller product liability and/or construction defect claims.

Confirms coverage of claims by reviewing policies and documents submitted in support of claims

Analyzes coverage and communicates coverage positions

Drafts coverage position letters

Identify losses which should be reported to SIU.

Conducts, coordinates, and directs investigation into loss facts and extent of damages

Evaluates information on coverage, liability, and damages to determine the extent of insured's exposure

Sets reserves within authority or makes recommendations concerning reserve changes to manager

Participates in special projects or assists other team members as requested

Represents Markel in mediations, as required

Provides excellent and professional customer service to insureds while maintaining a high level of production.

Education

Bachelor’s degree

Certification

Adjusters’ license or legal license in at least one jurisdiction

Work Experience

Minimum 5 years of claims handling (or equivalent work) experience

Skill Sets

Excellent written and oral communication skills

Strong analytical and problem solving skills

Strong organizational and time management skills

Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point Word)

Ability to work in a team environment

Strong desire for continuous improvement

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

All legitimate job postings with Markel will be posted on No other URL should be trusted for job Markel Group Careers .

All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to [email protected] .

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.

Should you require any accommodation through the application process, please send an e-mail to the [email protected] .

No agencies please.

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