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QGenda
Atlanta, GA, United States
Who We Are QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With
Job Source: QGendaClearwave Corporation
Atlanta, GA, United States
Who You Are: The Implementation Consultant is a key member of the Implementation team. In this role, you will work directly with customers, partners, and internal team members to manage the installation of our software. You'll be responsible for setting customers up for success and ensuring their needs are met. The person in this role must be high
Job Source: Clearwave CorporationTELUS
Atlanta, GA, United States
TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outco
Job Source: TELUSVisa
Atlanta, GA, United States
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, a
Job Source: VisaRose International
Atlanta, GA, United States
**Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Description Workday Consultant 3 'must haves' on the resume: Workday
Job Source: Rose InternationalOT Technology, Inc.
Atlanta, GA, United States
COMPANY: OT Technology, Inc. LOCATION: 1200 Abernathy Rd, Bldg 600, Suite 300, Atlanta, GA 30328 TITLE: Technical Implementation Consultant HOURS: 8:00 am to 5:00 pm DUTIES: Oversee the technical implementation and platform adoption for all customer proof of concept projects from start to finish. Provide assurance and oversight to custome
Job Source: OT Technology, Inc.Linbar Solutions, Inc.
Atlanta, GA, United States
If you have interest in this position please send resume in word with contact number. In thisroleyou will be locatedat our office in Alpharetta, Atlanta. If you have interest in this position please send resume in word with contact number. Location: Atlanta Salary: Recruiter will discuss This is a Permanent - Full Time position. Must be US Ci
Job Source: Linbar Solutions, Inc.Quadient
Atlanta, GA, United States
Connect with Quadient Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day
Job Source: QuadientAtlanta, GA, United States
About Your Role
Within our Technical Delivery Services (TDS) organization, we are looking for organized individuals that want to help carry out the TDS mission of enabling our healthcare customers to maximize the value of QGenda! Individuals that have a thirst for knowledge, a natural curiosity to learn and a desire to help customers solve their business objectives with technology.
As an Implementation Consultant (IC) you are an integral part of the customer experience team and will focus on the most critical phase of the customer journey with QGenda, ensuring proper configuration for our Scheduling product. Your primary objectives are to build QGenda products according to data requirements and ensuring constant communication with project team members throughout the implementation phase. You will be implementing our Scheduling product. You are responsible for establishing a strong foundation that will drive future successes. Ultimately, your outstanding organizational skills will impress the customer and build extreme confidence from the onset.
As a critical member of the TDS organization, you will complete configuration according to customers’ success criteria determined during the onboarding process. You will use established best practices to address targeted business outcomes and ensure transfer of configuration knowledge to the Customer Success organization. You will work collectively with all teams throughout QGenda to meet the customer's “go live” expectations.
How You’ll Make an Impact
Configures QGenda solution using customer requirements and best practices while taking into account ease of use and maintenance of the configuration for the customer and QGenda Customer Success team
Prepares for and leads implementation & customer training calls as appropriate, documents final configuration of QGenda setup, and transfers knowledge effectively to Customer Success
Work cross functionally with (Technical Account Managers) TAM’s, Project Coordinators and Project Managers, Customer Success Managers (CSM’s) and other QGenda resources, to ensure all customer requirements are scoped and delivered
Maintain task plans and timelines in workflow management system and customer success platform (CSP)
Escalate to management when customer’s success criteria are in jeopardy and when customers are dissatisfied with progress and movement of the on-boarding process
Who You Are
Able to meet deadlines and work on multiple projects simultaneously
Consistently show attention to detail pertaining to product setup and configuration and have creative problem solving capabilities
Excellent verbal, written and interpersonal communication skills
Experience You Bring
Bachelor’s degree
Minimum 1.5 years of experience in a related field or function
Ability to travel for customer meetings, conferences and other industry events
Experience utilizing Salesforce or similar CRM software as well as Google Suite Products
Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet
Not Required, but Nice to Have
Engineering or other technical degree
SaaS/Software technical configuration and implementation experience
Experience/exposure to the healthcare and IT ecosystem
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Email Alert for Implementation Consultant, Scheduling jobs in Atlanta, GA, United States
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