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Similar Jobs

  • Midas Lakewood

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    Wenco Industries Inc. is a family-owned business started in 1975 and continues to grow today. Our growth is driven by the strength of our culture and deep industry expertise. We believe in hiring and maintaining pride filled and empowered employees through an industry leading culture. We utilize the best brands, have empowered employees and a uniqu

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  • Midas Denver (W 6th Ave)

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    Transwest is seeking a Service Writer to act as the liaison between the customer and Transwest when service is required. From obtaining proper paperwork, to providing information on status and completion times, the service writers are the gateway to service. Service Writers provide one consistent source of information for the client and free the me

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Service Writer

Denver, CO, United States

The Service Writer serves as the central point-of-contact for all automotive service and repair matters.   The Service Writer's responsibility is to listen and thoroughly understand customer problems, arrange for an appropriate service/repair solution, and set/manage delivery expectations on the part of the customer and technician(s) alike.   Acting as a trusted adviser, the Service Writer ensures that the proposed service/repair solution appropriately matches the service/repair requirement.  The Service Writer's job is to earn repeat business and grow new business by delivering exceptional quality service and repair work that matches an honest and accurate estimate.

We are interested in recruiting an individual who has exceptional people skills (friendly, sincere, engaging) and is a problem-solver by nature.  Although strong technical knowledge is desired, we are open to applicants who have an aptitude for automotive service and repair -- we will provide comprehensive training to the right individual.  The ideal Service Writer candidate has a high school diploma/GED, an affinity for automotive maintenance/repair, an unrestricted driver's license and clean driving record, and a strong desire to learn and grow with our business.

COMPENSATION

Hourly or Commission

Depends upon Skills and Experience

60,000 - 100,000 per year

RESPONSIBILITIES

Deliver energetic exceptional customer service while listening and consulting customers.

Communicating and connecting with Technicians to complete vehicle needs.

Supervising bays and building computerized repair orders and sourcing parts.

Deliver and discuss pricing estimates with customers as well as promoting shop service specials with sales skills.

Customer consulting/sales for vehicle needs.

Lead, assist, and empower a team while keeping in tune with our companies’ vision, purpose, core values, and Wenco culture.

Meeting weekly and monthly matrix goals

Vendor communication and continuing strong relationship connections.

Overall cleanliness and organization of the facility grounds.

Other duties as assigned.

QUALIFICATIONS

High school diploma/GED (advanced education desired)

Exceptional customer service skills and sales

Exceptional listener and communicator (written and verbal)

Point-of-sale and electronic payment media skills desired

Sales experience desired

Highly collaborative nature

Current and unrestricted driver's license

Able to operate a standard transmission

Impressive work ethic

Strong math skills

Automotive technical knowledge a plus

BENEFITS

Incentive Driven Pay

Advancement Opportunities

Benefits (for Full Time Positions)

Paid Vacation

Paid Holidays

Five Day Work Week

Uniforms

Apply

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