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Robert R McCormick Foundation
Wheaton, IL, United States
Job Type Part-time Description Cantigny The Robert R. McCormick Foundation envisions a Chicagoland comprised of thriving communities where all individuals have the resources and opportunities to succeed, without regard to income, race, ethnicity, gender, or ZIP code. We invest in people and organizations across the region to develop educated, i
Job Source: Robert R McCormick FoundationOrbus Exhibit & Display Group
Woodridge, IL, United States
Orbus specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chi
Job Source: Orbus Exhibit & Display GroupOrbus Inc
Woodridge, IL, United States
Job Description Job Description Orbus specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus
Job Source: Orbus IncOrbus
Woodridge, IL, United States
Orbus® specializes in the design, production, and wholesale trade only distribution of exhibit and display products, graphics, and solutions. Orbus combines innovative technology with artistry and craftsmanship to provide its distribution network with an unrivaled spectrum of supply, support, and service. Orbus has facilities in the suburbs of Chic
Job Source: Orbuswedi
Batavia, IL, United States
The primary responsibilities of the Help Desk Support Specialist are to provide company-wide onsite and remote troubleshooting and technical support on a variety of IT related hardware, software and business applications and equipment. In this position you will report to the Vice President of Operations. Responsibilities: Act as the first point o
Job Source: wediNTT DATA
Lemont, IL, United States
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a [[IT Service Desk Analyst to join our team in [[Lemont, [[IL, [[USA. Job Responsibilities Include Service Desk Anal
Job Source: NTT DATATalentRise, An Aleron Company
Lombard, IL, United States
REMOTE POSITION: MUST BE WITHIN 60 MILES OF LOMBARD, IL OR MANSFIELD, OH OR GREENVILLE, WI Position: Service Desk Manager Travel: 15-20% About the Company: School Specialty is a company that provides educational products, services, and solutions for educators, schools, and districts. They offer a wide range of supplies and resources for pre-K to 1
Job Source: TalentRise, An Aleron CompanyCCCU - Council for Christian Colleges & Universities
Wheaton, IL, United States
Job Overview Reporting to the Director of Technology Support Services, the Service Desk Manager is responsible for the coordination and leadership of all activities and tools related to the AIT Service Desk and its student workers, in order to provide excellent customer service to the Wheaton College community. The AIT Service Desk provides the sin
Job Source: CCCU - Council for Christian Colleges & UniversitiesAurora, IL, United States
Job Description:
We are seeking a skilled Tier 2 Service Desk Specialist to join our onsite team in Aurora, CO. As a crucial member of our IT support services, you will leverage your expertise to troubleshoot technical issues, provide exceptional customer service, and collaborate with diverse stakeholders.
Responsibilities:
Provide second-level support for technical issues, including hardware, software, and network problems, ensuring timely resolution and minimal downtime.
Collaborate with Tier 1 support and other IT teams to escalate and address complex issues efficiently.
Maintain accurate documentation of incidents, solutions, and service requests in the helpdesk ticketing system.
Conduct thorough analysis of recurring issues to identify root causes and implement preventive measures.
Assist in the development and delivery of training sessions to end-users, promoting self-help resources and proactive problem resolution.
Stay abreast of industry trends, best practices, and emerging technologies to contribute to continuous improvement initiatives within the IT support services.
Qualifications:
Required:
Associates Degree in an IT discipline
Minimum of 2 years of experience in a helpdesk or technical support role
Proficient in troubleshooting technical issues and providing excellent customer service
Strong collaboration skills to work effectively with technical and non-technical stakeholders
Certification in one of the following: CCNA-Security, CySA+, GICSP, GSEC, Security+ CE, CND, or SSCP
Ability to work onsite in Aurora, CO
Preferred:
Bachelors Degree desired.
ITIL Foundations desired.
Knowledge of Remedy, ServiceNow or other trouble ticket software.
Federal Consulting Industry Experience Preferred
About Us:
Perks of working at NetImpact Strategies
Your health comes first we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
Invest in your future 401(k) Plan Immediately vested employer contributions; no matching required
Work hard, play hard we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
Pawsitively pawesome Pet Insurance (because our little critters are part of our families, too!)
Invest in your education Tuition reimbursement, internal training programs, & company-sponsored industry certifications
Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2020, & 2022!
Have fun and celebrate and give back Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet
ABOUT US
NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpacts core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.
ACCESSIBILITY NOTE
NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended (ADA), and applicable state and local laws. It is NetImpacts policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individuals disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpacts online employment application, please contact [email protected].
EQUAL OPPORTUNITY EMPLOYER
NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").
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Email Alert for IT Service Desk Specialist Mid jobs in Aurora, IL, United States
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