Director of Sales - Channel/Partner

Little Ferry, NJ, United States

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our leadership team and can’t wait to discuss how we can help you find growth, as well as how you can drive growth for your team and make an impact on our business.

About The Director Of Sales

As a Director, you will use your strategic sales and client relations expertise, marketing knowledge and technical aptitude to lead large sales teams to success and develop strategies to meet your client’s sales objectives. The Sales Director is responsible for ensuring SLA agreements and/or sales quotas are met/exceeded for all assigned team engagements while providing direction and recommendations, planning, development, and implementation of appropriate marketing and sales operations for multiple sales teams who represent well known SaaS, cloud, and technology clients.

Location: US - Remote

What Will You Do?

Client Relations – Act as primary contact to ensure requests and questions are promptly resolved, and information regarding Company products, services, programs, and promotions is appropriately provided. Monitor service delivery ensuring deadlines and expectations are met. Accountable for strategic and tactical planning and program implementation. Act as a trusted advisor in client account planning, sales strategy development, and go-to-market delivery. Oversee Statement of Work implementation and delivery on contractual expectations.

P&L Management – Oversee implementation of effective business practices and ensure operational excellence to further enhance client satisfaction. Conduct regular reviews of expenses, revenues, etc. Ensure operations are cost effective and within budget constraints. Implement expense saving strategies as necessary and appropriate. Act as a facilitator of processes across departments.

Staff Management - Actively develop managers and employees by providing leadership through effective objective setting, delegation, and communication. Coach and mentor managers to become strong people leaders across your organization. Conduct meetings to ensure that personnel are well informed of changes in programs, policies, procedures and initiatives. Oversee and conduct performance appraisals. Provide measurable feedback to staff and suggestions for improved performance. Deliver appropriate recognition and corrective action as needed.

Administration - Work closely with stakeholders and resources at all levels of the organization to build and maintain positive relationships and ensure proper administration of policy, practice, and procedure regarding travel, payroll, expense reporting and reimbursement, facilities management, information technology administration, etc. Assume responsibility for preparation, monitoring, and compliance of related budgets and budgetary guidelines.

Strategic - Proactively identify problems and initiate a strategic solution on behalf of the client. Maximize the client’s investment by strategically managing account resources and its team members.

What You Will Need to Succeed?

Successful leadership of sales teams

Experience in technology related sales / ecosystems is a plus

Degree or combination of education and related professional experience in client relations, sales leadership, and program management

Strong knowledge of sales and marketing strategies coupled with solid analytical skills and the ability to present information and analysis to executives

Proven ability to command a leadership role in a team environment and drive the performance of others through employee development and performance management

Strong interpersonal skills with the ability to partner with client and internal stakeholders to develop relationships

Excellent verbal and written communication skills; engaging and persuasive presentation skills

Proficient knowledge of Microsoft Office (PowerPoint, Excel, and Word) and CRM tools

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

Structured learning and career development programs

Mental health program

Generous Paid Time Off policy

Paid medical leave

Child/Dependent care reimbursement

Education reimbursement

401k match, hardship loan program, access to financial wellness advisor

Comprehensive healthcare coverage including medical, dental, and vision

The pay for this position is between $100,000.00 and $140,000.00 and is paid annually. This pay structure may include a variable bonus component. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance.

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