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Trisian-Global Consulting LLC
Memphis
Job Description Job Description Position Overview: The Maximo A pplication Support Analyst will be tasked with offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with EAM /CMMS applications and software for end users. The Support Analyst will also contribute to project initiatives
Job Source: Trisian-Global Consulting LLCTrisian-Global Consulting LLC
Memphis, TN, United States
About the job Maximo Application Support Analyst Position Overview: The Maximo A pplication Support Analyst will be tasked with offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with EAM /CMMS applications and software for end users. The Support Analyst will also contribute to pro
Job Source: Trisian-Global Consulting LLCStefanini Group
Memphis, TN, United States
Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We
Job Source: Stefanini GroupAxiom Global
Memphis, TN, United States
Job Title: Senior Support Engineer #: 5310766 Max Pay Rate: $68.65/HR Role Location: Memphis, TN hybrid Office Location: Tied to Nashville Client Office but candidate must be in Memphis Duration of Role: 1 year; possible extension Client Flex Recruiter: Lynsey Walton Key Responsibilities: Experience with Infrastructure, Linux Administr
Job Source: Axiom GlobalWest Fraser
Germantown, TN, United States
US Operations Office Germantown, TN 38138, USA Travel Required : Yes Description The Maximo Analyst will be tasked with supporting and overseeing technology related to the maintenance and reliability aspects of the business. Their main duty entails offering technical assistance for incidents escalated beyond the service desk, which involves dia
Job Source: West FraserWest Fraser
Cordova, TN, United States
The Maximo Analyst will be tasked with supporting and overseeing technology related to the maintenance and reliability aspects of the business. Their main duty entails offering technical assistance for incidents escalated beyond the service desk, which involves diagnosing issues with applications and software for end users. This often necessitate
Job Source: West FraserJobot
Memphis, TN, United States
This Jobot Job is hosted by: Brandon DeDeker Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $90,000 - $110,000 per year A bit about us: We're not just any food manufacturer; we're the strategic powerhouse driving culinary innovation across the United States! Our passion lies in co-manufacturin
Job Source: JobotMonogram Foods
Memphis, TN, United States
Job Details Job Location Memphis Support Center - Memphis, TN IT Business Applications Analyst III We are excited to announce that Monogram Foods is looking for an IT Business Applications Analyst III to join our team! As an IT Business Application Analyst, you will be responsible for gathering business requirements and designing, developing,
Job Source: Monogram FoodsMemphis, TN, United States
Job Description
The Sr Systems Engineer will determine problems throughout specific computer systems. This position reviews solutions for problematic cases involving high complex customers. The Sr Systems Engineer will provide guidance, assistance, and mentor support to team members.
Providing technical support, technical assistance, troubleshoot issues to enhance clients employees and clients audience experience.
Proactively identifying customer pain points and opportunities for software-driven enhancements, as well as identify gaps in training or processes.
Troubleshooting issues in our various software solutions, including web applications developer tools, API calls, backend services, database queries, scripts.
Developing and maintaining a knowledge base of best practices and processes.
Developing, maintaining, and communicating training materials for mission critical software applications.
Maintaining relationships with cross-functional team members and vendors for the purpose of proactively identify, communicating, and resolving customer-impacting application issues.
Working with internal user groups to understand and improve customer-facing support processes.
Writing and maintaining support procedures and documentation.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Bachelor's degree
4+ years of desktop support, IT Infrastructure or Tier 3 support
3 years of experience working with Software as a Service (SaaS) and/or Platform as a Service (PaaS) is preferred.
Demonstrated understanding of ITIL Foundational processes for incident, change management
Experience with common ITSM ticketing systems and customer relationship management (CRM) software
Strong technical aptitude and proficiency in troubleshooting software applications and systems. Master's degree preferred.
Change and problem management is
Experience people management
Active Directory
Knowledge of networking
In lieu of Bachelor's degree, this position is required to have a minimum of 4 years of experience with an Associate's degree and a minimum of 8 years of experience with a high school degree. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Email Alert for Application Support Analyst / Deskside jobs in Memphis, TN, United States
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