Senior Product Manager
, CA, United States
Our core values here at CloudCall are central to our successes and so we're looking for people to join us who share our passion for making things better every day, to change the landscape, to help us become a top SaaS company driven through innovative technology and a focus on our customers.
Are you ready for the challenge?
What are we all about?
CloudCall is the only communication software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done, faster.
We understand the importance of empowering your teams – wherever they are. That’s why our reimagined apps offer a unified experience, erasing the frustration of disjointed functionality when flicking between devices. Embrace the freedom of working efficiently, whether in the office or on the go.
Day-to-day, you will: Care deeply about how users and customers think and feel. You will be relentless with your curiosity and show deep empathy to uncover our customers’ needs and determine how our products and services can best address those needs and opportunities. You will be someone who enjoys regularly engaging with our users to identify their challenges and goals, who can blend this insight with substantial data analysis to gain deep understanding of our customer experience. You can then translate this learning into innovative and valuable solutions that grow our addressable market, drive growth and most importantly delight our customers.
Working in a cross functional team across Product, Engineering, Design and Sales you will be responsible for a key area of the product portfolio. Reporting directly into our CPO, and working closely with other members of the Product team, you will help clearly define features and services across multiple devices that Designers and Engineers will bring to life. You will also possess a strong ability to influence and motivate people, creating buy-in for the product vision through clear, consistent and passionate communication.
As a well-rounded Product Manager your Skills and Experiences likely include:
Significant number of years of demonstrable success as a Product Manager in a fast-moving SaaS company
Experience working with consumer communication products a huge plus
Experience of working across multiple platforms including desktop and mobile.
Experience using data to inform your decision-making, setting sound success criteria and measuring your outcomes successfully
Team player who works well with technical and non-technical people
Curious, takes initiative and makes decisions based on sound judgement
Excellent communication skills and an ability to influence across the wider business
Experience in interacting with customers directly
What does CloudCall offer you?
We are a fast-growing SaaS business, delivering on what we say we do! We make the development of our people the heart of our business! We will work with you to carve out a development plan and make a real difference in your career.
Benefits also include:
· 401k with immediate company 100% vested contributions (up to 4%)
· Health and Dental insurance
· 20 vacation days and 9 holiday days
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