Principal Product Manager - Risk Strategy

San Jose, CA, United States

Who We Are At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance. We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now! About the Opportunity Our vision is building a world class smart and scalable risk service that will prevent, detect, and respond to fraud which will improve business revenue, reduce user friction, and enhance user trust . As the leader of it, you will own and build OKX fraud risk systems and manage the roadmap to enable our legitimate customers to gain access to a wide array of crypto assets. The scope of this role includes developing risk models, risk strategies, and risk platforms, integrationing with fraud & risk vendors, enabling healthy business growth and enhancing customer risk experience . This role will work closely with risk policy, risk analytics, operations, development partners and compliance to help define fraud risk programs. If you are an entrepreneurial product leader, who doesn't hesitate to propose bold ideas and roll up your sleeves to put them into action, this role will be a great fit for you. What You’ll Be Doing: Drive risk product / business of OKX to world-class, align risk product development with business and risk strategy so that financial losses, customer experience and business growth are well balanced

Oversee fraud risk management across our portfolio of fiat payment products; develop and implement risk strategies and processes to proactively prevent and detect fraud, including ACH and bank transfer fraud, account takeovers, and card transaction fraud

Evaluate and implement cutting-edge fraud detection technologies and tools to enhance our fraud prevention capabilities

Define and monitor all levels of metrics to measure the success of the product and utilize data insights for risk product

Hands-on ability to extract & analyze data using SQL & Python

Promote a data-driven culture within the department with value-added data analysis and timely management of information;

Establish effective cross-functional relationships with Product, Customer Service, Business Intelligence, Engineering, Marketing, Business Development to build and operationalize robust risk solutions to address emerging business issues.

What We Look For In You: Master’s degree in Statistics, Mathematics, Operations Research, Computer Science, Economics, Engineering or other quantitative discipline. Bachelor’s degree with significant relevant experience will be considered.

Product management experience in the fraud risk space with past experience in AI and machine learning.

5+ years of fraud analytics experience in financial services or FinTechs

Establishes and maintains effective performance tracking; identify improvement opportunity, form hypothesis, proposes, designs and implements tests to drive strategy enhancement and optimization;

Experience with risk/data analytics, tools, and concepts, Risk Rule Engines, Risk Modeling, Identity Verification, etc.;

High proficiency delving into the technical product, system and implementation details. Able to engage with engineering beyond just product and user experience needs; willing to roll up sleeves and design scalable and extensible solutions

Data oriented - identifying, defining, tracking and acting upon impact metrics. Experience identifying KPIs and working with engineering and analytics on instrumentation and monitoring

Experience leading cross functional teams to deliver complex projects with multiple dependencies and constraints in a highly dynamic environment

Ability and willingness to travel as needed.

Nice to Have: Crypto/Blockchain experience;

ACH / Cards Fraud Strategy experience;

Passion for Bitcoin, crypto, Defi and blockchain technology

Perks & Benefits Competitive total compensation package

L&D programs and Education subsidy for employees' growth and development

Various team building programs and company events

Wellness and meal allowances

Comprehensive healthcare schemes for employees and dependants

More that we love to tell you along the process!

OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The salary range for this position is $174,000 to $298,000 . The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.

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