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Graycor Inc.
, IL, United States
>> Information Technology Support Specialist / Analyst Information Technology Support Specialist / Analyst Summary Title:Information Technology Support Specialist / AnalystID:1661Graycor Company:Graycor ServicesLocation:Oakbrook Terrace, ILJob Function:Information TechnologyDescription This position will provide excellent IT customer service and su
Job Source: Graycor Inc.Beacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job
Job Source: Beacon HillBeacon Hill
Oak Brook, IL, United States
Our client located in Oak Brook, IL, is looking for a IT Support Supervisor on 6 month contract to hire basis. This position requires 5 days a week onsite. Requirements Experience with a ticketing system (Jira or Similar) Azure Active Directory (onboarding, offboarding, etc) Windows 7 or 10 experience (installation, upgrade, and support) O365 Job D
Job Source: Beacon HillState of Illinois
Chicago, IL, United States
Position Title: Computer Support Technician (Information Services Specialist I, Opt. C) - UMP Agency : Department of Innovation and Technology Posting Date: 6/27/2024 Closing Date: 7/11/2024 Salary: $5,423 - $7,721 per month. Effective 7/1/2024 Job Type: Salaried County: Cook Number of Vacancies: 3 Plan/BU: RC063 This position is a un
Job Source: State of IllinoisState of Illinois
Chicago, IL, United States
Position Title: Computer Support Technician (Information Services Specialist I, Opt. C) - UMP Agency: Department of Innovation and Technology Posting Date: 6/27/2024Closing Date: 7/11/2024Salary: $5,423 - $7,721 per month. Effective 7/1/2024Job Type: SalariedCounty: CookNumber of Vacancies: 3Plan/BU: RC063 This position is a union position; ther
Job Source: State of IllinoisIllinois Department of Innovation & Technology
Chicago, IL, United States
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12009540 30% Under immediate supervision, serves as a Customer Support Technician in the End User Computing section for the Department of Innovation & Technology (DoIT): Assists in providing professional suppor
Job Source: Illinois Department of Innovation & TechnologyAqueity
Lombard, IL, United States
Aqueity is looking for a skilled IT Help Desk Support Analyst , who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming issues on the following technologies: workstations, printers, servers
Job Source: AqueityAqueity
Lombard
Job Description Job Description Aqueity is looking for a skilled IT Help Desk Support Analyst , who is responsible for handling service requests for our clients requiring IT support. The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming issues on the following technologies
Job Source: AqueityChicago, IL, United States
Soni's client is seeking a highly motivated IT Support Analyst to join their team at a leading litigation boutique in Chicago. As the primary IT resource for the Chicago office, you'll provide exceptional technical support to our team both onsite and remotely. You'll be the first point of contact for user inquiries, troubleshoot hardware and software issues, and collaborate on larger IT projects.
This is a hybrid role, requiring 2 days per week onsite in the Chicago office and a flexible schedule to support occasional remote and onsite needs outside of normal business hours.
Responsibilities:
Provide prompt and professional IT support to end-users across the firm.
Troubleshoot and resolve user/vendor issues, manage inventory, and assist with ongoing IT projects.
Collaborate with users to diagnose and fix hardware and software problems.
Coordinate daily IT operations like new user setup, AV conference support, office moves, and departures.
Configure workstations, laptops, phones, and standard/non-standard software applications.
Meet deadlines for support tickets and project deliverables.
Develop and maintain firm-wide IT support documentation.
Requirements:
A 4-year degree in a technical field (IT, Computer Science, etc.)
2-3 years of experience in IT Support/Helpdesk
1-2 years of experience working in a law firm (required)
Excellent communication and customer service skills
A detail-oriented, organized, and proactive work style
The ability to manage multiple tasks, prioritize effectively, and work independently
Strong problem-solving and analytical skills
Ability to work effectively in a team environment
Proficiency in a Microsoft environment (M365, O365 apps, Teams, Windows OS/Server, Azure, Defender)
Familiarity with legal industry solutions (NetDocuments, RingCentral, Mimecast, iTimeKeep) is a plus
Bonus Points for:
Foundational IT certifications (A+, Net+, Microsoft)
Experience with Cisco solutions
A willingness to travel to other offices as needed
They Offer:
Competitive salary and benefits package (ranging from $60,000 - $80,000 annually)
The opportunity to work in a dynamic and intellectually stimulating legal environment
A collaborative and supportive work culture
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications .
Ready to leverage your IT skills in a fast-paced legal setting? Apply today!
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Email Alert for IT Support Analyst jobs in Chicago, IL, United States
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