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Front Desk/Branch Support Representative

Dallas, TX, United States

Front Desk/Branch Support Representative

Southwest Airlines Federal Credit Union , a world class financial institution, is looking for a Front Desk/Branch Support Representative for our Dallas Branch located at our corporate office near Love Field Airport.

The Benefits of Working Here:

We work hard to ensure that our employees work in an environment of respect, trust and fun! We are committed to helping our employees stay healthy, feel secure, grow and development, and maintain a work/life balance through our comprehensive benefit programs:

FREE health insurance

FREE dental insurance

FREE vision insurance

FREE life insurance

FREE short-term and long-term disability

FREE employee checking account

Paid Time Off up to 3 weeks per year

13 Paid Holidays (2 ½ weeks of more paid time off!)

Flexible Spending Accounts

401(k) plans with employer match

Company funded retirement pension plan

Tuition reimbursement

Casual dress code, every day!

Ongoing training through classroom and online formats

Employee recognition programs

Employee committees that promote culture, fun and wellness

Monthly company-wide activities for our employees, like Baseball Day, Chocolate Chip Day, Summer Luau, Say Something Nice Day, Biggest Loser, and a Step Challenge

Position Summary:

The Front Desk/Branch Support Representative is responsible for performing a wide variety of supportive, clerical, and receptionist duties. A Front Desk/Branch Support Representative must be professional, courteous, and deliver top-notch service when assisting members and co-workers face-to-face or by phone.

Job Responsibilities: Clerical and Receptionist Duties

Provide Administrative Information to Credit Union Personnel

Completing Member Service Transactions, open new accounts, and regularly complete weekly/monthly reporting

ATM and Night Deposit Transactions

Receiving and Directing Telephone Calls

This position also performs a variety of miscellaneous support functions: Processes Voucher Transactions

Notary Republic

Returned Mail

Reporting Projects

Check Hold Reviews

Qualifications: Great attitude and enthusiasm!

Excellent Public Relations skills

General understanding of products and services offered by the Credit Union

Have a comprehensive knowledge of using a computer, Microsoft Outlook, Excel, Word and Teams

Clear written and verbal communication while maintaining professional, courteous, and friendly service to our members and co-workers

Ability to multi-task and maintain organization and efficiency in a fast-paced environment

One to twelve months of similar experience is preferred

High School diploma or equivalent

All qualified candidates must pass a credit and background check to be qualified

Pay:

DOE

Schedule:

Monday to Friday, 8:20am - 5:00pm

Work Location:

2430 Shorecrest Drive, Dallas, TX 75235

Company Overview:

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we're still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our website: https://www.swacu.org/connect/careers.html.

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