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Territory Sales Manager

Seattle, WA, United States

Thermal Supply is a Daikin Comfort Technology company in the Pacific Northwest. Thermal Supply is a wholesaler of heating, air conditioning equipment parts, refrigeration and supplies. We have 23 locations in the PNW. This position is located in the Greater Seattle Area.

The Territory Sales Manager (Daikin Sales Rep) is responsible for planning, organizing, maintaining, developing and growing a volume-driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of Thermal Supply and Daikin products and services.

Responsibilities:

Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers.

Target and sign-up Dealers within assigned territory.

Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts.

Maintain and improve sales revenue and gross margin.

Maintain an accurate call history within the CRM system.

Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory

As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis.

Be the channel expert on the features, benefits, product performance, and design guidelines for products sold.

Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc.

Periodically reach out to customers to determine satisfaction with the organization, products and services

Monitor competitive activity and trends within territory.

Expand knowledge base of the company’s products and features.

Understand and follow work instructions, operating procedures and company policies.

Perform additional projects/duties to support ongoing business needs.

Nature & Scope:

Ensures work is aligned with the Director’s expectations, goals, and vision

Accountable for implementation of policies, processes, and procedures for short-term results

Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director

Works on difficult to moderately complex issues and projects

Provides guidance and training to subordinates

Level of signing authority established by company policy/guidelines

Skills:

Proficient sales ability with the ability to build and action a robust sales plan

Excellent communication and presentation skills; both verbal and written

Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc.

Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan

Strong organizational and multi-tasking and time management skills

Ability to focus and high level of attention to detail

Ability to read and interpret construction documents and drawings/plans

Knowledge of HVAC products, services, customers and market trends

Demonstrates discernment and sound judgment

Self-motivated with the ability to work autonomously with minimal supervision

Ability to apply good judgement, strong work ethics and integrity on the job.

Experience:

Minimum 2 years of sales experience preferably within the HVAC industry

High School Diploma or GED equivalent

College degree preferred

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Territory Sales Manager jobs in Seattle, WA, United States

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