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Client Solutions Analyst - Hybrid

Charlotte, NC, United States

DESCRIPTION

The Client Relationship Analyst is responsible for supporting the National Solutions Manager in all reporting, financial and operational responsibilities. Responsibilities also include assisting in the management of a portfolio of strategic clients and providing single point of contact/escalation for strategic client’s trade promotion management needs.

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RESPONSIBILITIES

Responsible for analyzing payments made by clients/customers and identifying any discrepancies and plan for collections. This will include using critical thinking and advanced reporting tools

Track Business Manager Assistant performance against client KPI’s

New associate onboarding and training (Campbell BM/BMA/CRA/CCA) – set up in Campbell’s systems

Monitor monthly aged claims and partner with business manager, business manager assistant and, client finance partner to discuss outstanding deductions and plans to resolve and bring to resolution

System Administrator for the TPM System. Assist end users and make needed updates to current configuration

Meeting the physical requirements – listed below

Otherduties as assigned

QUALIFICATIONS

Ed ucation Requirements:

Bachelor’s Preferred

Driver’s License Required

Work Experience Requirements:

5-8 years food brokerage and/or CPG industry experience in sales administration is strongly preferred

Customer service and client relationship management experience

Trade Promotion Management experience witha food manufacturer is preferred

Accounting, Audit, Account Reconciliation experience required

System integration background

Knowledge, Skills and Abilities Requirements:

Advanced reporting and analytical skills

Microsoft Excel skills (Advanced)

Training, presentation, communication skills

Work in a matrix reporting environment

Ability to travel (20%)

Champions the needs of customers and clients

Uses a collaborative approach to do what is best for the entire organization

Demonstrates initiative and takes appropriate risks

The incumbent(s) in this position should exhibit the following Acosta values:

People Minded – Must show dignity and respect to all people

Integrity – Must exemplify the highest degree of ethical behavior

Results Oriented – Must show passion, pride and commitment to succeed

Trust – Must be honest, sincere andconfident

Teamwork – Must build trusting relationships

Innovation – Must progress through a combination of creativity, common sense and vision

Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

Acosta Sales & Marketing is an Equal Opportunity Employer

By submitting your application, you agree with and accept the Acosta Privacy Statement and Terms of Conditions.

US: http://acosta.jobs/privacy-policy-us/

Canada: http://acosta.jobs/privacy-policy-ca/

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $44,200.00 - $66,300.00

Company: Acosta Employee Holdco LLC

Req ID: 411

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