General Manager

Lewisville, TX, United States

Who We Are:

We are a full-service commercial real estate firm serving Austin, San Antonio, Dallas, and Houston with 32 years of experience developing, managing, and investing in commercial real estate. This 360-degree perspective gives us the expertise to maximize investment value while navigating through any real estate challenge. Backed by the best staff in the industry, our mission is to build trusting relationships with our clients through proven results, professional integrity, and exceptional service.

Purpose / Summary of Position:

HPI is seeking a General Manager to responsible for the direct management and oversight of assigned real estate assets in the Lewisville area consisting of office and retail with the goals of maximizing the asset value for the property owners while maintaining excellent tenant relations. Responsible for the management of the Property Management staff as well as to oversee a significant portfolio or property and to serve as a point person on third-party relationships.

Priority functions / Responsibilities :

·       Oversee all property operations.

·       Serve as the point person for the portfolio, work directly with the clients, partners, and investors.

·       Resolve property management issues.

·       Full responsibility for the financial performance of the portfolio.

·       Ensure adherence to owners’ policies and procedures.

·       Partner with Leasing professionals to resolve leasing issues and support leasing objectives.

·       Supervise the property management staff, as well as third-party vendors.

·       Maintain personal contact with property owner(s) and tenants.

·       Monitor lease expirations and work with leasing team to maximize tenant retention.

·       Develop and implement operating and capital budgets.

·       Calculate, assemble, and process operating expense reconciliations.

·       Establish AR/AP guidelines, track performance and monitor recovery process.

·       Ensure compliance with management agreements.

·       Coordinate property/owner teams including property management, accounting, marketing, and construction.

·       Competitively bid service contracts annually and all other services as needed.

·       Manage vendors and contract compliance.

·       Conduct routine property inspections to prevent/identify problems and exposures.

·       Coordinate insurance procurement, electricity procurement, and real estate tax review processes for properties.

·       Assure optimal functioning of all building systems.

·       Ensure compliance with Property Management Policies and Procedures, codes, regulations, and governmental agency directives.

·       Monitor cash flow and cash requirements in conjunction with Property Manager to ensure efficient use of cash.

·       Provide overall property management leadership through the development and interpretation of policies and programs, coordination of information flow and property management strategy.

·       Participate in leasing and client team meetings and ensure effective communication between leasing and property management team members to achieve client’s goals and objectives.

·        Successfully operate in a professional office environment using standard office equipment.

Knowledge, Skills, and Abilities:

·       7+ years of progressive property management experience with supervisory responsibility

·       Strong written and verbal communication skills

·       CPM, RPA designation (or in progress) preferred

·       Detail oriented, analytical and computer literate

·       Computer/software skills: Microsoft Office, Microsoft Excel, Microsoft Outlook, Yardi, MRI, Kardin, Angus

·       Bachelor’s Degree preferred

·       Property operations for 1 million sq ft of Class A office space

·       Tenant construction management

·       Lease and contract administration

·       Budget management and partnership with internal finance teams

·        May need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions.

·        May also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.

Why HPI Real Estate:

Our values of passion, teamwork, and a Texas-sized competitive spirit are what make our team the best in the industry. We take pride in our homegrown culture that encourages opportunities for professional and personal growth. If you share these values and are looking to work for the leading commercial real estate firm in Texas, you have come to the right place. We invest into our employees and offer exceptional benefits like:

·       Health, dental and vision insurance

·       401k with a safe harbor company match

·       PTO and paid company holidays

·       Paid life insurance

·       Maternal/Paternal leave

HPI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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