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Hilton
Columbus
Our Front Office Team at the Hilton Columbus Downtown is currently seeking a **Guest Services Agent** to work at our award\-winning property\. Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 72,000 square feet of event space and several u
Job Source: HiltonHilton
Columbus
The Stories on High Rooftop Bar at the Hilton Columbus Downtown is currently seeking a **Bartender** **\(Part Time\)** to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! Integrated within **Hilton Columbus Downtown** , part of our b
Job Source: HiltonHilton
Columbus
Our Front Office Team at the Hilton Columbus Downtown is currently seeking an **Overnight Guest Service Agent** to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! **We offer amazing benefits such as worldwide travel discounts, Daily
Job Source: HiltonHilton
Columbus, OH, United States
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features 1000 rooms, 75,000 square feet of meeting space and four new dining experiences. The Purchasing Team at the Hilton Columbus Downtown is currently seeking a Receiving Clerk to work at our award-winning property. Bring y
Job Source: HiltonHilton Hotels & Resorts
Columbus, OH, United States
As a Room Attendant you would be responsible for cleaning guest rooms and responding to our guests' requests in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for Room Attendant, Attendant, Hospitality, Hotel
Job Source: Hilton Hotels & ResortsHilton Hotels Corporation
Columbus, OH, United States
Hilton Hotels - JobID: HOT0AQI9 [Housekeeper / Cleaner] As a Room Attendant at Hilton, you'll: Clean guest rooms as assigned, including making beds, cleaning bathrooms, dusting and vacuuming; Change and replenish bed linens, towels and guest amenities, as needed; Perform deep cleaning tasks, as needed; Stock, maintain and transport housekeeping sup
Job Source: Hilton Hotels CorporationHilton Hotels
Columbus
Hilton Hotels - JobID: HOT0ARBG [Busser / Porter / Cleaner] As a Dishwasher at Hilton, you'll: Wash dishes and operate the dishwasher to clean all chinaware, silverware and cooking utensils; Scrub pots and pans; Burnish, de-tarnish and polish silver; Stock and maintain supplies and equipment; Transport and store clean serviceware; Prepare and place
Job Source: Hilton HotelsHilton
Columbus
Are you seeking a thrilling opportunity to be part of a world\-renowned hospitality brand known for its unwavering commitment to exceptional service and unparalleled guest experiences? \.\.Look no further than **Hilton Columbus Downtown** \! Nestled in theheart of the Short North Arts District, across from the street from the Greater Columbus Conve
Job Source: HiltonColumbus, OH, United States
Our Front Office Team at the Hilton Columbus Downtown is currently seeking a Guest Services Agent to work at our award-winning property.
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 72,000 square feet of event space and several unique dining experiences.
Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality!
We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!
Here are some perks you can enjoy when joining our team
• Access to your pay when you need it through DailyPay
• Career growth & development
• The Go Hilton travel discount program
• Competitive wellness benefits
• Team Member Resource Groups
• Recognition and rewards programs
• And so much more
CAREERS | Stories Above All (storiesaboveallcolumbus.com)
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veteran
Job: Guest Services, Operations, and Front Office
Title: Guest Services Agent - Hilton Columbus Downtown
Location: null
Requisition ID: HOT0AQV0
EOE/AA/Disabled/Veterans
Email Alert for Guest Services Agent - Hilton Columbus Downtown jobs in Columbus, OH, United States
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