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Hilton
Columbus
Our Front Office Team at the Hilton Columbus Downtown is currently seeking an **Overnight Guest Service Agent** to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! **We offer amazing benefits such as worldwide travel discounts, Daily
Job Source: HiltonHilton
Columbus
Are you seeking a thrilling opportunity to be part of a world\-renowned hospitality brand known for its unwavering commitment to exceptional service and unparalleled guest experiences? \.\.Look no further than **Hilton Columbus Downtown** \! Nestled in theheart of the Short North Arts District, across from the street from the Greater Columbus Conve
Job Source: HiltonHilton
Columbus
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown, which features 1000 rooms, 75,000 square feet of meeting space and four new dining experiences\. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Houseperson to work at our award\-winning property\. Bring y
Job Source: HiltonHilton
Columbus
Nestled in the heart of the Short North Arts District, across from the street from the Greater Columbus Convention Center, our hotel boasts 1000 guest rooms, 72,000 square feet of event space and several unique dining experiences\. The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Room Attendant to work at our award\-winn
Job Source: HiltonHilton
Columbus
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 72,000 square feet of event space and several unique dining experiences\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for ho
Job Source: HiltonHilton
Columbus
Are you seeking a thrilling opportunity to be part of a world\-renowned hospitality brand known for its unwavering commitment to exceptional service and unparalleled guest experiences? \.\.Look no further than **Hilton Columbus Downtown** \! Nestled in theheart of the Short North Arts District, across from the street from the Greater Columbus Conve
Job Source: HiltonHilton
Columbus
The **Stewarding Team** at the **Hilton Columbus Downtown** is currently seeking a **Steward** to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! This is a **Full\-Time** position that requires open availability, including weekends
Job Source: HiltonHilton
Columbus
We are growing and are so excited to welcome you to our new second tower expansion of the Hilton Columbus Downtown\. Nestled in the heart of the Short North Arts District, across from the street from the Greater Columbus Convention Center, our hotel boasts 1,000 rooms, 75,000 square feet of meeting space and four new dining experiences\. The Banque
Job Source: HiltonColumbus
Our Front Office Team at the Hilton Columbus Downtown is currently seeking a **Guest Services Agent** to work at our award\-winning property\.
Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 72,000 square feet of event space and several unique dining experiences\.
Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\!
**We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more\!**
**Here are some perks you can enjoy when joining our team**
• Access to your pay when you need it through DailyPay
• Career growth & development
• The Go Hilton travel discount program
• Competitive wellness benefits
• Team Member Resource Groups
• Recognition and rewards programs
• And so much more
CAREERS | Stories Above All \(storiesaboveallcolumbus\.com\)
**What will I be doing?**
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
+ Assist guests with check\-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point\-of\-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
+ Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
+ Use up\-selling techniques to promote hotel services and facilities and to maximize room occupancy
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
+ Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
+ Receive, input, retrieve and relay messages to guests
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
EOE/AA/Disabled/Veteran
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Guest Services Agent \- Hilton Columbus Downtown_
**Location:** _null_
**Requisition ID:** _HOT0AQV0_
**EOE/AA/Disabled/Veterans**
Email Alert for Guest Services Agent - Hilton Columbus Downtown_ jobs in Columbus
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