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Belaytech
, MD, United States
Mid System/Network Administrator (Windows) 11121 - Laurel, MD - Full Time Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a System/Network Administrator (SNA) to join our intel team. The SNA provides support for implementat
Job Source: BelaytechSignature Consulting Group
Baltimore, MD, United States
Job Type Full-time Description The IT Associate shall manage Sharepoint for the Company as well as support the Help Desk. Information Technology Associates are responsible for the support and maintenance of all assigned assets and work tasks. The support and maintenance shall meet the requirements of the company's defined policies, processes, an
Job Source: Signature Consulting GroupBelay Technologies
Laurel, MD, United States
Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a System/Network Administrator (SNA) to join our intel team. The SNA provides support for implementation, troubleshooting and maintenance of Informa
Job Source: Belay TechnologiesPrecise Software Solutions Inc.
, MD, United States
Precise Software Solutions, Inc. is an innovative small business with a proven record of success delivering quality services and solutions to government organizations. A CMMI Level 3 company, Precise serves as a trusted advisor to senior technology executives and helps government agencies enhance and expand their information technology capabilities
Job Source: Precise Software Solutions Inc.ASSYST a CMMI Level 3 Company
Baltimore, MD, United States
The Help Desk Specialist plays a vital role in assisting the system administration team to ensure the effective development, deployment, and maintenance of GRC tools. This role involves collaborating with cross-functional teams to support the functionality, security, and operational integrity of Governance, Risk, and Compliance (GRC) systems. Key
Job Source: ASSYST a CMMI Level 3 CompanyInfinite Legacy
Baltimore, MD, United States
General Job Summary: Under the general direction of the Manager, Information Technology, and in accordance with good business practices and established procedures, the Desktop Technician will serve as the key resource for end user support for all computers, phones, smartphones, and other associated equipment. This support includes installing, diag
Job Source: Infinite LegacyFLASH Technology Group
Columbia, MD, United States
Network Engineer Levels 0 and I openings! Must ALREADY have a TS/SCI polygraph clearance! Performs services to enable all aspects of the network to include maintenance, sustainment of existing networks, and identification/correction of complex internet work issues. Responsibilities Include: 1.Maintain data, voice and/or video network hardware
Job Source: FLASH Technology GroupGlobal Channel Management Inc.
Baltimore, MD, United States
About the job Network Cloud Automation Engineer Network Cloud Automation Engineer needs 2+ years experience Network Cloud Automation Engineer requires: Required Qualification Bachelor's degree in Computer Science, Information Systems, or equivalent work experience 1+ year Microsoft Azure and or AWS experience Experience in migration of hosted app
Job Source: Global Channel Management Inc.Baltimore, MD, United States
Job Type
Full-time
Description
The IT Associate shall manage Sharepoint for the Company as well as support the Help Desk. Information Technology Associates are responsible for the support and maintenance of all assigned assets and work tasks. The support and maintenance shall meet the requirements of the company's defined policies, processes, and SLA's. The support and maintenance shall be addressed in a timely manner to comply with internal requirements.
Requirements
Provides technology support remotely and in-person (when required), to include but not limited to: advanced problem diagnosis and error resolution, equipment setup/repair, assisting with network /server troubleshooting/patching, telecom support/troubleshooting.
Manages helpdesk support.
Assists with (or coordinates) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents.
Resolves incidents associated with company-standard end user software and hardware, including mobile/hand-held technologies. Identifies sources and trends of technical problems to prevent future occurrences within the prescribed processes and SLAs.
Assists with off-site support for company sponsored functions/meetings.
Analyzes information, identifies key issues and relationships, and draws logical conclusions; identifies the root causes of problems and develops and suggests appropriate solutions.
Provides support for general technology, including but not limited to: Microsoft Desktop Operating System; Network and Telecom connectivity; Microsoft Office; General Computer Troubleshooting Skills; Working knowledge of Microsoft and Apple laptops; SharePoint skills; software as a service Operations. MO365, security controls such as VPN Networks & Azure, as well as remote laptop tools such as GoToAssist.
Supports with Asset management including support, maintenance, tracking, security, and procurement.
Provides Technology Project Support
Develops processes to streamline helpdesk support and asset management.
Supports HR department with employee onboarding and offboarding needs.
Works with all operations departments and project teams to support their technology needs, SharePoint site management, and act as IT SME to develop solutions.
Manages IT budget and projections and review with Supervisor on a monthly basis.
Understand the business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of employees.
Qualifications Required 1-2 years' work experience in technology services and/or consulting environment
Must be located within 30 miles of the Baltimore, MD area and able to travel for urgent IT issues if needed.
Highly proficient with SharePoint tool and management
Highly proficient with Microsoft office suite
Strong Networking capabilities
Experience with Asset Management tools
Ability to set-up laptop using imaging
Strength in working with vendors and contracts
Effective oral and written communication skills
Demonstrated commitment to high quality customer service interactions and consistent quality output
Ability to function in an entrepreneurial, fast-paced environment with a capacity to handle multiple objectives and workflows
Excellent organizational and Strong analytical skills
Strong knowledge with the following Microsoft Desktop Operating System
Microsoft Office suite
General Computer Troubleshooting Skills
Microsoft and Apple laptops;
SharePoint software
Microsoft O365
Security controls such as VPN Networks & Azure,
Remote laptop tools such as GoToAssist
Google Suite
Egnyte, cloud storage
Help Desk ticketing systems
Patch Management
Educational Requirements
Bachelor's Degree or commensurate professional experience
IT Associate jobs in Baltimore, MD, United States
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