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Business Analyst (Microsoft Dynamics CRM) - Atlanta, GA (Onsite)

Atlanta, GA, United States

Role: Business Analyst ( Microsoft Dynamics CRM)

Location: Atlanta, GA (Onsite)

Business Analyst Job Responsibilities

Written and verbal communication, including technical writing skills

Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

Advise on Microsoft Dynamics CRM business cases and propose comprehensive solutions based on Dynamics CRM.

Leading ongoing reviews of business processes and developing optimization strategies.

Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

Conducting meetings and presentations to share ideas and findings.

Performing requirements analysis.

Documenting and communicating the results of your efforts.

Effectively communicating your insights and plans to cross-functional team members and management.

Gathering critical information from meetings with various stakeholders and producing useful reports.

Working closely with EY business, engineering, and Quality Assurance teams.

Providing leadership, training, coaching, and guidance as needed

Ensuring solutions meet business needs and requirements.

Performing user acceptance testing.

Updating, implementing, and maintaining procedures.

Prioritizing initiatives based on business needs and requirements.

Serving as a liaison between stakeholders and users.

Managing competing resources and priorities.

Business Analyst Qualifications / Skills

Strong customer service orientation

Excellent analytical, mathematical, and creative problem-solving skills

Excellent listening, interpersonal, written, and oral communication skills

Logical and efficient, with keen attention to detail

Able to exercise independent judgment and take action on it

Highly self-motivated and directed

Ability to effectively prioritize and execute tasks while under pressure

Experience working in a team-oriented, collaborative environment

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