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Oldcastle Inc.
Atlanta, GA, United States
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Business Analyst - CRM / Salesforce - Atlanta, GA Atlanta, GA, US, 30338 Job ID: 498065 CRH is a leading global diversified building materials group, employing over 85,000 people at more than 3,600 locations in 32 countries. Imagine a company capable of p
Job Source: Oldcastle Inc.CRH
Atlanta, GA, United States
Job ID: 498065 CRH is a leading global diversified building materials group, employing over 85,000 people at more than 3,600 locations in 32 countries. Imagine a company capable of providing the modern building materials needed to build our homes, schools, communities, even the bridges and highways to get you there. We are CRH Americas, North Amer
Job Source: CRHOldcastle Payroll, Inc.
Atlanta, GA, United States
Job ID: 498065 CRH is a leading global diversified building materials group, employing over 85,000 people at more than 3,600 locations in 32 countries. Imagine a company capable of providing the modern building materials needed to build our homes, schools, communities, even the bridges and highways to get you there. We are CRH Americas, North Amer
Job Source: Oldcastle Payroll, Inc.Nexo Global Inc
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Role: Business Analyst ( Microsoft Dynamics CRM) Location: Atlanta, GA (Onsite) Business Analyst Job Responsibilities Written and verbal communication, including technical writing skills Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Advise on Microsoft Dyna
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Nexus Circular is the commercial leader in advanced recycling technology that converts landfill-bound plastics into circular feedstocks for the production of sustainable virgin plastics for packaging and other applications. Nexus Circular’s end-to-end solution is economically validated as demonstrated by consistent bulk sales of high quality
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Business Analyst - CRM / Salesforce - Atlanta, GA Atlanta, GA, US, 30338
Job ID: 498065
CRH is a leading global diversified building materials group, employing over 85,000 people at more than 3,600 locations in 32 countries. Imagine a company capable of providing the modern building materials needed to build our homes, schools, communities, even the bridges and highways to get you there. We are CRH Americas, North America’s largest manufacturer of building products and the second largest globally.
Job Summary
The Business Analyst - CRM / Salesforce is a hands-on, key resource that has business analysis experience and acts as a liaison between key business leaders across multiple divisions, technical IT teams, and the centralized CRM Support Team to help determine business needs and assist the centralized CRM Management team with defining the right solutions to drive the continued adoption of Salesforce. This is a remote/hybrid role that will interact heavily with the business at our various corporate offices in Atlanta.
Job Responsibilities
Work with CRM Management to define schedule for working with internal business leaders and individual companies / sites to gather requirements.
Lead requirements sessions with business leaders and users to gather, synthesize, analyze and document business requirements.
Develop Proof-of-Concept projects to validate new architectures and solutions.
Engage with Technical Architect and technical staff to determine the most appropriate technical strategy and designs to meet business needs.
Effectively communicate status, collaborate, and problem-solve with relevant stakeholders.
Collaborate with colleagues to identify recommendations for process improvements, overcoming constraints, and resolve difficult operational and technological issues.
Work directly with and serve as the liaison where needed between business units, technology (IT) teams and CRM Team.
Facilitate User Acceptance of Solutions including demonstrations, proof-of-concepts, etc.
Assist in quality assurance and defining testing strategy and risks. Provide significant contributions in the testing and debugging of new functionality.
Recommending AppExchange solutions that might be available rather than building new.
Participate in Agile team with planning, scoping and creation of technical solutions for the product capabilities, through to continuous delivery to production.
Understand all aspects of SFDC configuration and technical/functional capabilities, including all changes and potential system implications related to the SFDC release upgrades (currently scheduled 2-3 times a year) and provide suggestions to CRM Management for future usage of new features.
Provide Level 2 Support and acts as an escalation point for risks and issues to the CRM support team.
Travel around 25% with some heavier times as necessary.
Job Requirements
Bachelor’s degree in Computer Science or related field - or equivalent experience
4+ years of general Business Analysis work
Experience and skill in performing business analyses, documenting requirements and specifications, and mapping processes
Experience with Salesforce CPQ, Experience Cloud, and Commerce
Experience configuring various Salesforce modules including but not limited to account management, opportunity management, case management, campaign management, flows, profiles, roles, sharing rules and reports
Demonstrate some understanding of Lightning Web Components, APEX and its capabilities
Agile/Scrum experience preferred
Excellent interpersonal and leadership skills
Ability to work independently
Strong analytical skills
What CRH Offers You
Highly competitive base pay
Comprehensive medical, dental and disability benefits programs
Group retirement savings program
Health and wellness programs
A culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!
CRH is an Affirmative Action and Equal Opportunity Employer.
EOE/Vet/Disability--If you want to know more, please click on thislink .
Nearest Major Market: Atlanta
Job Segment: Business Analyst, CRM, Developer, Quality Assurance, Computer Science, Technology
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Email Alert for Business Analyst - CRM / Salesforce - Atlanta, GA jobs in Atlanta, GA, United States
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