IT Project Manager
Alpharetta, GA, United States
Job Description Job Description Salary:
Company Summary:
Softrim is the leader in providing full technology services and consulting to the growing senior living industry. Our services span managed IT services, infrastructure, networking, cloud, and more. We have offices in Alpharetta GA, Estero FL, and Raleigh NC with major clients all over the country.
Job Summary:
The IT Projects Manager is responsible for driving multiple client IT projects as well as internal IT initiatives. Project types widely vary but generally include: infrastructure upgrades, cloud migrations, SharePoint, Wi-Fi buildouts, site onboardings, Telecom/ISP upgrades, desktop replacements, line-of-business software deployments, mergers/acquisitions, BPO. The IT PM will directly interface with clients and the company's virtual IT Directors and manage our cross-functional delivery and support teams at all stages of the project lifecycle.
Responsibilities:
Integrate with the Client stakeholders and Softrim cross-functional teams to lead and communicate the status of projects
Write scopes for proposals and project plans
Plan and convey resource needs to internal department heads
Implement Project Management tools within MS365/SharePoint/Teams
Assist the Softrim team of virtual IT Directors in project management
Understand the contractual, financial, and relationship arrangements of the projects
Ensure the overall momentum, timely execution, and quality of project deliverables
Monitor progress and predict potential blockers
Apply experience and innovative thinking to produce solutions
Create and maintain project documentation from inception through completion
Ensure technical documentation is submitted to the company knowledge base by the project SMEs
Plan and confirm user acceptance testing
Identify and communicate out-of-scope items and opportunities
Requirements:
Bachelor’s degree or higher in a related field of study
At least 5 years of IT Project Management experience
Experience in managing Microsoft 365 projects involving SharePoint, Exchange Online, and Teams (preferred)
Experience in managing cloud, infrastructure, and VoIP projects (preferred)
Travel to client locations as needed
Desired Skills:
Assertive and skilled at building relationships and influencing stakeholders at all levels
Strong management skills with the ability to coach and lead
Professionalism, leadership, discretion, and good judgment in all interactions with co-workers, clients, vendors, and others
Exceptional organizational skills
Demonstrates excellent verbal and written communication skills
Employment Terms: Full-time, Exempt, Salary, In-Office. Eligible for benefits (medical, dental, vision, life, AD&D, disability) and 401(k) after introductory period. Typical business hours are 8am-5pm, Monday thru Friday, excluding company-observed holidays. Some weekend and after-hours work is required, as well as some travel.
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