Customer Service Representative
Deale, MD, United States
Job Details
Level
Entry
Job Location
Store 24 - Deale, MD
Position Type
Full-Time/Part-Time
Education Level
None
Travel Percentage
None
Job Shift
Any
Job Category
Sales
Description
**Why join us?!**
We offer a very competitive benefits package including but not limited to:
Low Cost Health Insurance - Full and part time plans available
Career Advancement
Generous paid time off in addition to sick leave
401k with dollar for dollar co match
Tuition reimbursement annually
Growth Opportunity!!
At High's, people are our top priority. Our secret ingredient is YOU! Working with Highs is a great opportunity to start your career and move along an exciting career path.
We are more than just a convince store company; we're a family.
Job Summary:
The Customer Service Representative (CSR) works to support store management
Principal Duties and Responsibilities:
Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
Respond to all customer requests in a timely manner.
Support and follow all safety and security initiatives.
Ensure proper cash handling with the operations of the POS and cash bank procedures.
Adhere to all store operations procedures, policies and guidelines.
Properly execute up-selling initiatives and provide value to the customer.
Qualifications
Minimum Knowledge, Skills and Abilities:
Must be at least 16 years old
Strong focus on customer service and working with people
Strong commitment to teamwork
Strong communication skills, including the ability to professionally communicate verbally to customers
Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
Flexible and adaptable to change
Ability to handle difficult situations professionally
Ability to lift up to 50 lbs.
Reliable transportation
Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.