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U-Haul
Odenton, MD, United States
Location: 1480 Annapolis Rd, Odenton, Maryland 21113 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's
Job Source: U-HaulLiberty Military Housing
Annapolis, MD, United States
Overview Liberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of pr
Job Source: Liberty Military HousingHuff Insurance
Pasadena, MD, United States
Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Free food & snacks Health insurance Paid time off Profit sharing Training & development Vision insurance Huff Insurance is an insurance agency located in Pasadena MD. With over 64 years of serving families and businesses in Maryland,
Job Source: Huff InsuranceCarroll Independent Fuel Co.
Tracys Landing, MD, United States
Job Details Level Entry Job Location Store 24 - Deale, MD Position Type Full-Time/Part-Time Education Level None Travel Percentage None Job Shift Any Job Category Sales Description Why join us? We offer a very competitive benefits package including but not limited to: Low Cost Health Insurance - Full and part time plans available Career Advancement
Job Source: Carroll Independent Fuel Co.Dollar Tree
Glen Burnie, MD, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Dollar TreeCaliber Collision Repair Services
Upper Marlboro, MD, United States
Service Center. Forestville. BENEFITS OF JOINING CALIBER - Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin accruing day 1 Ca Customer Service Representative, Customer Service, Representative, Retail, Repair
Job Source: Caliber Collision Repair ServicesSam's Club
Severn, MD, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Upper Marlboro, MD, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubAnnapolis, MD, United States
The Customer Service Representative at local independent insurance agency is responsible for maintaining solid commercial and/or personal lines customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Competitive Pay
Professional Development
Job Stability in a growing industry
Retirement saving package
Health Insurance
Responsibilities
Provide service to existing clients related to updating policies, providing quotes, taking payments, answering questions, and providing documentation.
Answer customer calls and correspondence regarding new or existing insurance policies and service all claims which include regular and after-hour claims.
Work with new clients or support a producer in an effort to understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Set appointments and/or client calls or support a producer to review existing policies, review liability limits and exposures, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, and following up to ensure resolution.
Review audits or policies; verify accuracy and facilitate corrections, as needed, between client and carrier.
Maintain records of customer interactions and transactions, recording details of inquiries, comments, and actions taken in the agency management system.
Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed.
Qualifications
Hold the insurance license required by your state and have a minimum of two years of commercial lines insurance account management experience as well as a Bachelor’s Degree or comparable work experience.
Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively manage, maintain, and write assigned clients and prospects.
Demonstrate strong customer focus and an excellent phone manner; display strong written and verbal communication skills as well as excellent math and reading skills to perform calculations.
Possess a sense of urgency, attention to detail, organization, multi-tasking, and follow-up skills, and the ability to handle difficult situations with customers and solve complex problems without direct supervision.
Have excellent time management skills with a personal accountability mindset as well as technology and computer proficiency, including agency management systems, rating tools, and carrier website navigation.
This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
Email Alert for Customer Service Representative jobs in Annapolis, MD, United States
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