Assistant General Manager - Hotel Magdalena

Austin, TX, United States

** Assistant General Manager - Hotel Magdalena**

**Job Category****:** Management **Requisition Number****:** ASSIS001751 Showing 1 location **Job Details**

**Description**

About our Company:

Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel takes inspiration from the local lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by Texas. The Magdalena will also be home to a restaurant and poolside bar, and several other spaces for hosting events and hanging out. The hotel will open in Spring 2020 on Music Lane just off of South Congress.

Bunkhouse is a hospitality company that believes in inspired design, connection to place, and the value of community. Bunkhouse has designed and developed a celebrated portfolio of hospitality projects including Hotel San Jos, Hotel Saint Cecilia, Austin Motel, Hotel Magdalena, Carpenter Hotel and Jos Coffee in Austin, Hotel Havana and Ocho in San Antonio, El Cosmico in Marfa, Texas, The Phoenix in San Francisco, California, Hotel San Cristbal in Baja, Mexico and Shady Villa in Salado, Texas.

Were looking for:

An Assistant General Manager (AGM) is responsible for supporting the General Manager in all tasks related to the operation of the hotel as well as supervision and support in the different departments such as the front office, housekeeping, food & beverage outlets, training, administrative duties, etc. Administrative duties can include but are not limited to purchasing, inventory, accounts payable, payroll, scheduling and Front Office support when necessary. The Assistant General Manager is accountable for the overall profitability and success of all Food and Beverage (F&B) outlets while ensuring indulgent service is given to Bunkhouse guests by providing the highest standards of product.

Knowledge, Skills, and Abilities:

* High School diploma or general education degree (GED). College Degree preferred

* Four (4) years related experience in hospitality or service industry.

* Working knowledge of COS, inventory, and budgeting for an F&B operation

* Ability to communicate in English effectively

* Proven financial management skills

* Experience with performance management

* Project management experience

* Knowledge of quality construction techniques and standards

* Business Acumen

* Excellent verbal and written communication skills

* Ethical Conduct

* Servant Leadership mindset

* Computer Proficiency: Microsoft Office, Opera/PMS systems, F&B systems (Breadcrumb, Aloha, etc.)

* Internal and external customer service expertise

* Eye for detail

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Job Responsibilities:

* Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

* Resolve customer complaints regarding property operations

* Process payroll and generate labor reports

* Manage and minimize overtime

* Maintain record keeping, checklists, employee information and hotel information

* Perform and manage employee performance evaluations and standards

* Process Workers Compensation Claims

* Ensure adequate training on injury and incident reports

* Assist General Manager in administrative duties

* Provide Front Office support when necessary

* Oversee the Front Desk Operations and work in tandem with the Front Desk Manager

* Develop departmental objectives, budgets, policies, procedures, and strategies

* Support Food and Beverage (F&B) staff

* Schedule all departmental hours and assign duties and responsibilities in accordance with work requirements

* Maintain all employee files in accordance with company policy, state and federal law

* Manage employee review dates and standards

* Demonstrate a working understanding of labor cost control through effective scheduling and proactive management

* Establish cost improvement objectives and implement action plans

* Implement inventory standards and procedures to consistently conduct an accurate inventory

* Perform personnel actions such as hiring and firing staff, consulting with other managers as necessary

* Responsible for the implementation of the annual marketing plan delivered from Bunkhouse

* Collaborate with personnel to plan and develop recipes and menus, taking into account such factors as seasonal availability of ingredients and the likely number of customers

* Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems

* Meet and maintain relationships with vendors to negotiate prices and order supplies

* Arrange for equipment purchases and repairs

* Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities

* Maintain awareness of documentation needed and retained in employee files

* Ensure open lines of communication with staff, all departments, and upper management at all times via email, log books, meetings, etc., to ensure all needs of the hotel are met

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Compensation & Benefits:

Bunkhouse pays competitive wages and offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 20 hours/week or more that includes:

* Highly subsidized Medical, Dental and Vision insurance

* Company paid Life Insurance and Long-Term Disability coverage

* Short Term Disability coverage

* Generous Paid Time off (Full Time)

* Free stays at Bunkhouse hotels (Full Time)

* 401k with company matching

* Employee Discounts (50% off Food & Beverage!

* 8 Weeks Paid Paternity Leave (Full Time, after 1 year)

Bunkhouse Core Values:

* BE REAL. We treat everyone like human beings. We are respectful and authentic, we listen, and we develop meaningful relationships with guests, customers and each other. We encourage our employees to have a voice and to use it to improve the work we do.

* CREATE MAGIC. In design, service and all things, we go above and beyond to inspire. Every detail counts, and we believe that our work is a collaboration that depends on all of us bringing our creativity and passion to work with us every day.

* BE HERE NOW. In our work, creating a sense of place is important. We contribute to the fabric of our respective communities by honoring, representing and supporting the communities in which our businesses exist. We make it our goal to be experts on our cities, and we leave travelers with a sense of where they have been.

* EMBRACE ADVENTURE. We dont always know where the road will lead, but we know that well have each other along the journey. We strive to learn and grow from our experiences, to create meaningful structure along the way and, in some cases, to embrace chaos when necessary.

* LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all areas. We seek to provide a path of growth for all of our employees and for Bunkhouse as a whole.

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