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Camping World
Chicago
Good Sam Enterprises is seeking a Manager of Loyalty Operations to assist in the management and growth of a multi-tender loyalty program across a paid membership and credit card portfolio. Reporting to the Director of Loyalty Operations, this manager will collaborate with cross-functional teams to run the daily operations of the Membership & Loyalt
Job Source: Camping WorldCanon Business Process Services
Chicago
Overview Oversees national and regional enterprise accounts. P erforms operational needs analysis,monitors and refines systems and procedures, and delivers metrics and measurements to management and the client for continuous improvement. Responsibilities + Oversees responsibility for National and Regional Enterprise Account(s) + Directs activities
Job Source: Canon Business Process ServicesChicago Transit Authority
Chicago
Manager, Bus Operations - ( 2400006O ) **Description** **SALARY** $105,032.76 **POSITION SUMMARY** Manages, plans and coordinates staff actions of bus operators, service supervisors, clerks, janitors, or box pullers at the garage level. Manages all bus operations in the service area and ensures that a high quality of safe, on-time and clean transpo
Job Source: Chicago Transit AuthorityOtis Elevator Company
Chicago
**Date Posted:** 2024-05-21 **Country:** United States of America **Location:** OT052: CHN - CHICAGO, IL 651 W WASHINGTON SUITE 1N, CHICAGO, IL, 60661 USA The Chicago, IL service branch of Otis Elevator Company is searching for a highly motivated Manager, Repair Field Operations to oversee the repair of equipment as well as employee selection, trai
Job Source: Otis Elevator CompanyCIBC
Chicago
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they
Job Source: CIBCSodexo
Chicago
**Unit Description** **Sodexo** is seeking a **Operations Manager** to support our dining services at **a very prestigious client on the South side of Chicago, IL.** This key leadership position is directly responsible for the successful operation of Dining Services. The Operations Manager ensures client, customer service/satisfaction with efficien
Job Source: SodexoMarriott
Chicago
**Job Number** 24098780 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Grand Chicago Riverwalk, 301 East North Water Street, Chicago, Illinois, United States **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporti
Job Source: MarriottCelestica
Chicago
Req ID: 121632 Remote Position: Yes Region: Americas Country: USA **Summary** The Business Operations role will support the Vice President, CCS Services. Serve as the Vice President’s Chief of Staff and partner with the segment leadership team to drive execution of key focus areas and strategic initiatives for the segment. The Senior Manager, Busin
Job Source: CelesticaChicago
**Company Description**
Infinite Roar is a full-service, brand-building, modern media powerhouse, seamlessly combining the agility and personalized attention of a boutique agency with the unrivaled resources and expertise of a global leader.
Fiercely devoted to partnering with ambitious brands driven by an insatiable hunger for growth, we harness the immense power of the Publicis Media network to drive better outcomes overnight.
At Infinite Roar, we're driven by the exhilaration of the hunt and the triumph of the catch, all the while serving as faithful guardians of our brand we serve. It’s an evocation of our heritage as a "king of the jungle," as well as a recognition of the need of aspiring leaders to outshout the competition without having to outspend it.
Under the direction of dynamic leaders with hands-on experience helping disruptor and challenger brands make outsized noise in the market, Infinite Roar delivers boutique service and insights alongside world-class buying clout, research and tools, and results.
**Job Description**
Overview:
The Client Operations Manager collaborates closely with client leadership, finance, and administrative staff to improve and streamline process, oversee and manage all internal/external financials, staffing, reporting and system and tools.
Role Objectives:
Examples of projects that the Manager is either responsible for, or has a collaborative part in ensuring excellence:
Systems & Tools
+ Data hierarchy organization and management
+ Publicis OneTeam OS
+ Manage rollout of the P1T Operating System within agency and client teams
+ Develop and maintain a running gap analysis of OS requirements and actual status, and build a roadmap to close the gap
+ Knowledge and use of MediaTools, Mbox/Prisma and of internal tools Lion Box and Altair (for non-media POs)
+ Day-to-day internal system/technology maintenance and troubleshooting
Process
+ Create processes for new initiatives
+ Prepare regular status reports and distribute internally and externally if necessary
+ Track key project milestones and raise appropriate flags to ensure timely execution of deliverables
+ Assist administrative lead in cascading communications to the team and providing shared folder access to work product and key information
+ Provide feedback for process improvement and lessons learned as related to assigned tasks
Onboarding
Support a defined and codified welcome process (Infinite Roar) and continue to improve/evolve process of new hire orientation and navigation (i.e. systems and tools training, client/account background, new hire profiles, timesheet entry, seating assignments, IT hardware, etc.)
Accountability
Support Client Leadership and Operations teams in the execution of budget management, billing, reconciliation, general reporting and data manipulation, process improvements, and more as directed while maintaining an eye for detail and understanding the interdependencies across the various tasks assigned.
**Qualifications**
+ 3+ years of related experience
+ Analytical skills with a foundation in strategic business management
+ Experienced in implementing new product development or product enhancement projects
+ Experienced Microsoft Excel user comfortable with pivot tables and formulas relevant to marketing, operations, and finance
+ General Media Methodology
+ 1-2 years media billing experience
+ Finance experience, specifically in media, is a plus
+ High detail and coordination skills required; able to accurately exchange/track with high volumes of data and manage timely status updates with multiple internal and external stakeholders
+ Exercises discretion when presented with sensitive and/or confidential information (e.g. financial information, personnel information, etc.)
+ Consistently demonstrates a desire to learn through proactivity and initiative
+ Solid written and communication skills
+ Strong critical thinking and problem solving skills
+ Detail orientated with strong independent project management and time management skills
+ Demonstrated ability to navigate technology platforms in digital media
**Additional Information**
This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.
If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected] .
All your information will be kept confidential according to EEO guidelines.
24-7818
Email Alert for Manager, Client Operations_ jobs in Chicago
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