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Network Admin

San Jose, CA, United States

This is what you'll do: Responsible for designing, organizing, modifying, installing, and supporting network hardware and software at the Normal, IL locations

Manage network security with knowledge of: FortiGate and Cisco gear

Being capable of troubleshooting, analyzing and diagnosing issues as needed

Collaborate with remote IT team members to build and maintain positive, productive team relationships

Develop positive relationships with the business and other functions involved in downstream technical processes

This is what you'll need: At least 5 years (or relative) in a Systems or Desktop support role, where you learned the nuances of IT Administration

Bachelor's is preferred for this position

Experience with: LAN/WAN, Firewalls, Access Points, Cisco (Preferred)

Strong written and verbal communication skills are a must

Tech Savvy - Ability and passion for learning new technology and tools

Passion for Customer Support - A drive to help end users get what they need to do their jobs the best they can. A sense of satisfaction from helping end users get what they need in a timely manner

Prioritization Skills - The ability to analyze support requests, and prioritize them based on impact

Discipline - The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, chat or other adhoc communication

A Teacher - Able to teach end users about IT technologies or solutions to their issues in an easy to understand way

Self-Starter - The ability to actively look for effective tasks to complete in times of low tickets

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Network Admin jobs in San Jose, CA, United States

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