Front Office Assistant
Dallas
Job Description Job Description Join our team!
Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to making a positive impact? Then we have a spot waiting for you. We are seeking engaging Front Office Assistants to join our growing team. As part of the HHM team, you’ll create a welcoming environment and help ensure an exemplary patient experience. .
Here's a sneak peek at what you'll do :
Ensure patient waiting area is clean, organized, and welcoming to all.
Treat all patients and guests with courtesy and respect by phone and in person.
Ensure our patients are scheduled for care and tended to in a timely manner.
Partner with medical staff and care teams to resolve patient concerns.
Collaborate with our enrollment and care teams to ensure a new patient experience.
Verify insurance coverage and financial assistance available for patients
Ensures patients are up to date with accounts
What you need to succeed
To be a productive member of our team, you will have a pleasant and professional demeanor, be a self-starter, have the ability to work independently, strong communication skills and the ability to preserve confidentiality. You will also have the following:
High school diploma or equivalent
At least one (1) year of related experience, prior experience in a community based clinic is preferred
Strong MS Office Suite skills (Outlook, Teams, Word, PowerPoint and Excel)
Experience with eCW or similar electronic medical record system
Strong patient engagement
Comfort level interacting with all individuals
Passion for providing service excellent
Bilingual (English/Spanish) a plus
Equal Opportunity Employer
HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.
No third party agencies, please.