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Fenway Health
Boston
Medical Call Center Representative Boston, MA (oogle.com/maps?q=75+Amory+St+Boston+MA+USA+02119) • Patient Services Job Type Full-time Description Under direct supervision of the Medical Call Center Manager, the Medical Call Center Representative will provide patients with superior access by creating opportunities for patients to have their needs,
Job Source: Fenway HealthBeth Israel Lahey Health
Boston
**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** Working in the Ambulatory Float Pool is an excellent opportunity to gain experience in a variety of Ambulatory
Job Source: Beth Israel Lahey HealthHighmark Health
Boston
**Company :** Highmark Inc. **Job Description :** **JOB SUMMARY** This job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement. **ESSENTIAL RESPONSIBILITIES** + Engages with customers in a c
Job Source: Highmark HealthHarvard University
Cambridge
66082BRAuto req ID:66082BRJob Code:403033 Staff Assistant III Department Office Location:USA - MA - Cambridge Business Title:Customer Service Center RepresentativeSub-Unit:Transportation Appointment End Date:30-Jun-2025Salary Grade (arvard.edu/salary-ranges#ranges) :053Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualificati
Job Source: Harvard UniversityTEKsystems
Tewksbury
Job Title: Customer Service Representative Location: Onsite in Tewksbury, Massachusetts, 01876 Schedule: Monday - Friday morning shift Start Date: 7/15th Pay: $20 - $22/hr. – Paid weekly Job Description: **The Customer Service Representative will be responsible for general customer service support primarily focused on providing part and pump price
Job Source: TEKsystemsBeth Israel Lahey Health
Boston
**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** $1,500 Sign On Bonus! Schedule: 8-430, M-F, onsite Job Summary: Directs patient access to the practice by answe
Job Source: Beth Israel Lahey HealthU-Haul
Malden
Location: 124-126 Eastern Ave, Malden, Massachusetts 02148 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul comp
Job Source: U-HaulTEKsystems
Boston
Description: • Screens telephone calls and access, deciding which individuals need face to face meetings, which can be refer to other managers or when possible. • Schedules and prepares for diverse and complex appointments, meetings and travel arrangements. • Oversees planning and preparation for committees. • Distributes minutes, prepares agenda,
Job Source: TEKsystemsBrighton
Medical Service Representative - ( 3292485 )
**Description**
**Summary**
Responsible for overseeing all activities associated with the scheduling of outpatients for the physician practice at the center. Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individuals' insurance coverage with a customer service-oriented approach. Provide direct support to physician, working as a small team to ensure efficient patient flow, from checking in, rooming and checking out patients- being the sole support & key point of service for both patients and physician.
**Key Responsibilities**
+ Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.
+ Support is provided to Medical Service Associate to ensure efficient workflow.
+ Pre-registration, registration, insurance verification and scheduling are completed per center guidelines.
+ Customer service and marketing is provided with phone support, center tours for patients and families, interviewing prospective patients, communicating with referral sources and maintaining adequate supply of marketing materials.
+ Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
+ Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards.
+ Physician charging processes are completed and reconciled as assigned per center guidelines.
+ Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner.
+ Additional department, organization, or network activities are completed per established objectives.
+ PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.
**Qualifications**
**Qualifications and Experience**
**Education/Degree**
Required
+ High school graduate required.
Preferred
+ Associate degree preferred.
**Experience**
Required
+ Two years experience in a medical/physicians office setting required.
**Skills** _(Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)_
Required
+ Ability to demonstrate the knowledge and skills necessary to provide care for pediatric to geriatric population.
+ Computer proficiency required. Microsoft office applications preferred with ability to learn new software.
Preferred
+ Highly developed communications and interpersonal skills, working with diverse population.
+ Work independently, be self-directed and contribute as a member of a team.
+ Anticipates challenges and develops and implements strategies for addressing them.
+ High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
+ Attention to detail.
**EEO Statement:**
SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.
**Primary Location** : MA-Brighton-SRH Brighton OP
**Work Locations** :
SRH Brighton OP
20 Guest Street
Brighton 02135
**Job** : Administrative Support
**Organization** : Spaulding Hospital–Boston & Cambridge(SRN,SRH,SHC)
**Schedule** : Full-time
**Standard Hours:** : 40
**Shift** : Day Job
**Employee Status** : Regular
**Recruiting Department:** : SRH Outpatient Brighton
**Job Posting** : Jun 6, 2024
**Req ID:** 3292485
Email Alert for Medical Service Representative_ jobs in Brighton
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