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Dal-Tile
Scottsdale, AZ, United States
Customer Service Representative Scottsdale , Arizona Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our peopl
Job Source: Dal-TileUpgrade, Inc.
Phoenix, AZ, United States
Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $25 billio
Job Source: Upgrade, Inc.Taylor Inc
Phoenix, AZ, United States
Come Work with Us! Taylor Corporation is a growing, dynamic company with big plans for the future - and our people. Family owned and proud of it, we power our employees' potential and strive to create opportunity and security for every member of the team. We're passionate about our work, we believe there is always a better way, and we're in this fo
Job Source: Taylor Inccareermount.com
Phoenix, AZ, United States
Store 2701308: 4249 W Bell Rd, Phoenix, Arizona 85023 **Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. **As a Customer Service Representative, you will enjoy:** * Medical, Vi
Job Source: careermount.comTektronix
Phoenix, AZ, United States
** Customer Service Representative** Operating Company: Tektronix category: Sales & Customer Success location: Phoenix, Arizona, United States Posting Date: Aug 25th 2021 Job Schedule (FT/PT): Full-time Job Level: Individual Contributor Requisition Number: TEK010116 JOB DESCRIPTION We believe that cultivating a deeper sense of loyalty and belonging
Job Source: TektronixCommonSpirit Health
Phoenix, AZ, United States
**Customer Service Representative** Corporate Service Center Phoenix, Arizona **Requisition ID** 2021-202234 **Employment Type** Part Time **Department** Case Management **Hours/Pay Period** 48 **Shift** Day **Weekly Schedule** 0600-1830 **Remote** No **Category** Administrative / Clerical / Customer Service **Overview** This position requires work
Job Source: CommonSpirit Healthrealtor.com
Scottsdale, AZ, United States
**Customer Service Representative** at realtor.com Scottsdale, AZ **THIS POSITION IS WORK FROM HOME UNTIL AT LEAST SEPTEMBER 2021** We are currently seeking full-time, driven, and highly self-motivated **Consumer Success Representatives**. You will be the concierge helping a consumer through the early stages of the home buying or selling process. W
Job Source: realtor.comSam's Club
Scottsdale, AZ, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubPhoenix, AZ, United States
FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today!
GENERAL JOB DESCRIPTION
Provide service to customers by phone or in person through sales of heavy-duty parts in accordance with identified customer needs and availability of parts in order to make a profit for FleetPride.
DUTIES & RESPONSIBILITIES
Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service.
Locate and obtain ordered part for customer from central warehouse or branch.
Determine sales price for customers for each sale in accordance with company procedure.
Handle warranty or defective parts for customers in accordance with company procedure.
Write up approved charge sale in accordance with company procedure
Special order parts on an emergency basis when necessary and appropriate.
Process approved credits for customer when merchandise is returned.
Maintain confidentiality of pricing lists and structures as required by company procedure.
Answer customers' questions about products, prices, availability, and product features.
Provide customers with current product catalogs.
Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales.
EDUCATION & TRAINING High School Diploma (or GED or High School Equivalence Certificate
Intermediate knowledge level of Windows XP (excel, word and outlook)
Active Listening: Giving full attention to what other people are communicating; taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.
Communicating: Conveying information to others in an effective manner.
Time management: Managing one's time and the time of others.
Persuasion: Persuading others to change their minds or behavior.
Service orientation: Actively looking for ways to help people
KNOWLEDGE & EXPERIENCE Minimum of 2 years' experience in sales; sales of heavy-duty automotive parts preferred.
SKILLS & ABILITIES Monitoring: Monitoring/Assessing performance of yourself and other individuals and organizations to make improvements or take corrective action.
Judgment & Decision making: Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Management of Personnel Resources: Motivating, developing, and directing people as they work, identifying the best people for the job.
Communicating: Conveying information to others in an effective manner. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Active Learning: Understanding the implication of new information for both current and future problem-solving and decision-making.
Time Management: Managing one's own time and the time of others.
Mathematics: Ability to solve simple equations; ability to use mathematics to solve problems.
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Coordination: Adjusting actions in relation to others' actions. Attributes
Oral Expression: The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences.
Problem Sensitivity : The ability to tell when something is wrong or is likely to go wrong. It does not only involve recognizing there is a problem but also solving it.
Deductive Reasoning: The ability to apply general rules to specific problems to produce answers that make sense.
WORKING CONDITIONS
WORK ENVIRONMENT
Inside/Outside Conditions, Varied Temperature Changes, Minimal Chemical Hazards, Vibration, Dust, Vehicle Noise
HOURS / SHIFTS
SALARY
BENEFITS
OTHER
The information to follow identifies the average physical demands for the job role. This form is included with the job description to inform the necessary physical requirements for the Job. This is general guidance; site specific physical demands could be different: Lifting up to 50 pounds, squatting, bending, climbing ladders/stairs, reaching above/below shoulders, walking, twisting, sitting, standing, carrying up to 50 pounds.
FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Email Alert for Customer Service Representative jobs in Phoenix, AZ, United States
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