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Vice President, Partner Relations

Austin, TX, United States

Vice President, Partner Relations

About the Company

Esteemed payments processing firm

Industry

Financial Services

Type

Privately Held

About the Role

The Company is seeking a Vice President of Partner Relations to lead its strategic partnerships. This senior-level role demands a candidate with a minimum of 5 years of experience and a proven track record in the merchant acquiring and fintech space. The successful candidate will be responsible for driving partner retention and growth, engaging with strategic partners at the leadership level, and ensuring that business objectives are aligned. They will also oversee the partner issue escalation process, collaborate with internal and external teams, and own the strategic plan for contract negotiations. The role requires extensive knowledge of the payments ecosystem, including integrated solutions, and the ability to manage multiple projects in a fast-paced environment.The ideal candidate for this position at the company should be a strategic thinker with strong leadership skills, highly motivated, goal-oriented, and an assertive problem solver. Excellent communication and interpersonal skills are essential, as is the ability to work effectively with senior stakeholders to deliver successful outcomes. The role involves preparing and delivering partner reviews, tracking expiring partner contracts, and maintaining detailed CRM records. The candidate should be prepared for some travel, including attendance at trade shows and other meetings as necessary. A deep understanding of the payments landscape and the ability to thrive in an ever-changing environment are also key requirements for this role.

Hiring Manager Title

President

Travel Percent

Less than 10%

Functions

Business Development

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