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Shuvel Digital
, United States
Description: TPA partners with business and technology stakeholders to define and execute the technology product vision from ideation to implementation in alignment with enterprise strategy. TPA supports the business unit on their product development efforts to deliver meaningful, desirable new features to our members and employees to gain and ret
Job Source: Shuvel DigitalDLA Piper
New York, NY, United States
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. **Summary ** As a Knowledge Technology Analyst (KT
Job Source: DLA PiperLatham & Watkins
New York, NY, United States
About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values:
Job Source: Latham & WatkinsDLA Piper
Short Hills, NJ, United States
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. **Summary** As a Knowledge Technology Analyst (KTA
Job Source: DLA PiperDLA Piper
Short Hills, NJ, United States
DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. **Summary ** As a Knowledge Technology Analyst (KT
Job Source: DLA PiperAgency.com
New York, NY, United States
About Us: Agency is transforming the future of cyber security. We're an early-stage company backed by Y Combinator and some of the top VCs in the world. We're assembling a championship team to build the highest quality personal cyber security tools. (Learn more at GetAgency.com) Position Summary: This position is part business analyst and part c
Job Source: Agency.comLexus of Great Neck
Great Neck, NY, United States
New Country Motor Cars Group is looking to add another Delivery Specialist to our growing team. Our vehicles are built with a variety of amazing technologies and features. Every Delivery Specialist maintains a high degree of product and technology knowledge, including information about product features, smartphone applications and available resourc
Job Source: Lexus of Great NeckNew York City Department of Transportation
New York, NY, United States
VACCINE REQUIREMENT: As of August 2, 2021, all new hires must be vaccinated against the COVID-19 virus, unless they have been granted a reasonable accommodation for religion or disability. If you are offered city employment, this requirement must be met by your date of hire, unless a reasonable accommodation for exemption is received and approved b
Job Source: New York City Department of TransportationNew York, NY, United States
POSITION SUMMARY:
Provide day-to-day administrative functions and problem resolution related to Mac and PC workstations, printer, peripheral, and network issues that cannot be resolved by the Enterprise Service Desk (ESD). The Support Analyst must have solid customer service skills as well as technical experience in supporting Windows and Mac Operating Systems in a “mission critical” environment.
ESSENTIAL FUNCTIONS:
Creates and responds to desktop related tickets to determine appropriate corrective actions and/or escalation.
Regularly update the ticket tracking system with status and fixes
Significant direct interaction with customers, requiring strong interpersonal skills with heavy focus on client relations.
Installs software and/or hardware peripherals, apply security patches and anti-virus updates.
Troubleshoots problems by applying established techniques, procedures and specific standards as determined by the End User Engineering Services team.
May serve as the local office primary point of contact for administration and hardware/software support for new and existing file, print, and application servers.
Resolves end user’s computer issues, issuing/tracking loaner hardware, printer troubleshooting and configuration.
Provides or assists with user administration (adds, changes, deletes, disk space management, backups, and file restore) until some or all these functions migrate to the helpdesk. Facilitates centralization to helpdesk.
Participation in new and existing infrastructure deployments and co-ordination of projects with IPG IT End User Engineering Services, Core Services, and Global Networking teams to provide site designs according to documented standards.
Prepares documentation and checklists to ensure a high quality of service thus maximizing efficiency and effectiveness.
Expected to work closely across all IT disciplines for problem resolution.
Performs related duties as assigned or requested.
EDUCATION, SKILLS, AND EXPERIENCE REQUIREMENTS:
Associate degree and/or 3-5 years equivalent computer support work experience required.
Advanced knowledge of various MAC and/or PC software and hardware equipment required.
Intermediate to solid LAN/WAN knowledge, as well as the ability to analyze and solve semi-routine and more moderately complex computer related problems.
Previous experience in troubleshooting, hardware, network, and remote access problems is required.
Hands-on experience with the latest MAC and/or PC operating systems,Dell/HP Desktop, and Laptops
Working knowledge of MS O365 Suite (Word, Excel, PowerPoint, Access), Outlook, Edge,
Must have experience and ability to analyze, diagnose and conclude appropriate actions for issue resolution
Experience with Helix, Ivanti, JAMF, Sentinel One, Intune MDM
Knowledge of TCP/IP protocols
Experience troubleshooting remote access & LAN/WAN/WIFI issues
Must be Customer focused and present an attitude of teamwork.
Solid Communication skills required– listening and speaking
Experience with SharePoint and AI Automation is a plus.
IPG is an equal opportunity employer and we value diversity, inclusion and equity at our company. We do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, sexual orientation, age, marital status, veteran status, or any other basis prohibited by law.
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Email Alert for Contract Technology Delivery Analyst jobs in New York, NY, United States
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