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Simpson Thacher & Bartlett LLP
New York, NY, United States
Description/Job Summary The Office Technology Support (OTS) Analyst supports the local office and working in conjunction with the international offices to support the Firm's Partners and C-Suite Executives. The OTS department manages the firms user IT, software, hardware, AV and telephone support providing a white glove service for the Firm's loc
Job Source: Simpson Thacher & Bartlett LLPShuvel Digital
, United States
Description: TPA partners with business and technology stakeholders to define and execute the technology product vision from ideation to implementation in alignment with enterprise strategy. TPA supports the business unit on their product development efforts to deliver meaningful, desirable new features to our members and employees to gain and ret
Job Source: Shuvel DigitalEQ Office
New York, NY, United States
About EQ Office EQ Office is Blackstone's US office portfolio company with best-in-class expertise across acquisitions, asset management, leasing, redevelopment & property operations. EQ's focus is to create and operate inspiring workplace destinations by offering solutions that blend the best of work, home, and hospitality. Our diverse team of ~1
Job Source: EQ OfficeAnnalect
Little Ferry, NJ, United States
About Annalect Annalect is the Data & Technology arm of Omnicom Media Group Annalect’s 2,000+ innovators leverage data and technology to help clients across Omnicom build relationships that matter — whether that means fostering consumers’ trust in brands, building new experiences, or delivering advanced analytics where it’s most needed. Annalect
Job Source: AnnalectHigh 5
New York, NY, United States
Project Summary - Cellphone Phones to be upgraded in customer environment for close to 700 employees. The Requirement is to Maintain Inventory of the Cell phones. Image the Cell phones with the Blackberry UEM MDM solution. Install the Basic Apps with the users and activate. Daily Tasks • Schedule the exchange with the user. • Test to ensure the
Job Source: High 5The Trade Desk
New York, NY, United States
The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust
Job Source: The Trade DeskOmni Inclusive
New York, NY, United States
JD Primary skills - Unix, Sql, Scripting. Monitoring tools. Financial domain experience will be beneficial. Support IB Rates & Credit Business and applications- Role includes Change & Incident Management BAU support tasks and occasional weekend work. Timing US morning hour shifts
Job Source: Omni InclusiveDigital Science
New York, NY, United States
Support Analyst Department: Technical Employment Type: Full Time Location: USA, East Coast (Home based) Description About us We are Digital Science and we are advancing the research ecosystem. We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all.
Job Source: Digital ScienceNew York, NY, United States
About Latham & Watkins
Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.
About the Role
The Technology Support Analyst I is an integral part of Latham's Technology team and will be responsible for providing support to the office by resolving complex desktop, notebook, and remote computing issues, as well as the installation and maintenance of Firm PC and notebook computer hardware and software, while setting up and providing support to desktops, notebook systems, hardware, and customer-related services, as well as providing support to printers, Multi-Functional Devices ("MFD's), and Personal Digital Assistants ("PDAs") including configuring and troubleshooting. This role will be located in our New York office. Please note that this role requires a full-time in-office presence, and a schedule of 9 AM - 5 PM.
Responsibilities & Qualifications
Other key responsibilities include:
Troubleshooting problems involving hardware, systems software, and applications software; troubleshooting a variety of symptoms in order to diagnose the actual problem, and determining whether the problem is with technology or end user training and solves problem
Providing assistance to end users for firm-approved applications using a variety of different methods, including Microsoft Office, Outlook, Adobe Acrobat, iManage, Litera ChangePro, InTapp Time, Bighand Digital Dictation, Remote Computing (VMware and VPN), and other applications as deemed necessary
Performing regular maintenance on PC equipment such as desktop and notebook computers, printers, monitors, and peripheral hardware; also scanning computers for viruses
Keeping abreast of new technologies, and reviewing appropriate Technology media sites
Working with Blackberry Enterprise Server, Blackberry UEM & Work to support our mobile platform; assessing situations quickly and providing solutions for remote access issues
We'd love to hear from you if you: Display knowledge and proficiency in a wide variety of software programs, including Windows 10 and Microsoft Office 365 (Word, PowerPoint, Excel, and Outlook), iManage, iManage Work 10, and Litera ChangePro
Demonstrate expert knowledge of standard hardware components and peripherals
Possess well-developed and professional interpersonal skills and the ability to interact effectively with people at all organizational levels of the firm
And have: A Bachelor's degree in Computer Science or Information Systems, or equivalent experience
A minimum of three (3) years of technology support experience
Experience in installations and upgrades, training, and technical documentation
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance
A generous 401k plan
At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
Professional Development programs
Employee discounts
And more!
Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.
Please click here to view the full job description for this role.
Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.
Please click here to review your rights under U.S. employment laws.
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Pay Range
USD $100,000.00 - USD $115,000.00 /Yr.
Email Alert for Technology Support Analyst I jobs in New York, NY, United States
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