Director of Commercial Operations

Grand Prairie, TX, United States

Who we are:

Thompson Pipe Group is a privately held family business of engineers, contractors, and manufacturers based in Rialto, California. From our humble beginnings, we built a family of products to meet the needs of all kinds of infrastructure. Each generation of products is better than the previous one.

About Thompson Pipe Group:

Thompson Pipe Group (TPG) is a leading manufacturer of concrete and steel pipe products, serving various markets including water infrastructure, industrial, and transportation. With a rich history spanning decades, TPG is committed to providing high-quality, innovative solutions to meet the evolving needs of our customers.

Job Description: Director of Commercial Operations - Thompson Pipe Group (TPG) Pressure Market

Location: Grand Prairie, TX

Reports To: Vice President of Commercial

About Thompson Pipe Group:

Thompson Pipe Group (TPG) is a leading manufacturer of concrete and steel pipe products, serving various markets including water infrastructure, industrial, and transportation. Committed to innovation and quality, TPG offers a comprehensive range of pipe solutions tailored to meet the unique needs of its customers.

About TPG Pressure Market:

TPG's Pressure Market specializes in manufacturing and distributing pressure concrete and steel pipe products designed for a wide range of applications. These include:

• Water Transmission: Providing durable and reliable pipe solutions for water transmission systems.

• Wastewater Management: Offering robust pipe products for wastewater conveyance and treatment facilities.

• Industrial Applications: Serving industrial sectors with high-pressure piping needs, including oil and gas, chemical processing, and power generation.

Position Overview:

The Director of Commercial Operations for TPG Pressure Market will oversee all aspects of commercial operations, including project management, field services and other related customer-facing components. This role requires a strategic and customer-centric leader with strong project management skills, industry knowledge, and a commitment to delivering exceptional customer experiences.

Key Responsibilities:

1. Project Management:

• Lead and oversee TPG Pressure projects from inception to completion, ensuring on-time delivery, budget adherence, and quality standards.

• Coordinate with cross-functional teams, including sales, engineering, manufacturing, and logistics, to ensure seamless project execution.

• Implement project management best practices, tools, and methodologies to drive efficiency and effectiveness.

2. Customer Relationship Management:

• Develop and manage customer relationships and addressing their needs and concerns.

• Collaborate with the sales team to identify new business opportunities and expand TPG's customer base.

• Conduct regular customer meetings, presentations, and reviews to maintain strong relationships and gather feedback.

3. Field Services :

• Lead and manage TPG Pressure field services team.

• Develop a team that provides comprehensive solutions to urgent demands.

4. Contract Management & Negotiation:

• Manage contract negotiations with customers, ensuring favorable terms and conditions for TPG.

• Review and approve commercial agreements, ensuring compliance with company policies and legal requirements.

• Monitor contract performance and resolve any disputes or issues in a timely and effective manner.

5. Team Leadership & Development:

• Lead, mentor, and develop the Commercial Operations team, fostering a culture of excellence, collaboration, and continuous improvement.

• Establish clear performance metrics and goals for the team and provide regular feedback, coaching, and training.

• Recruit, onboard, and retain top talent to support the growth and success of the Pressure Market segment.

Qualifications:

• Bachelor’s degree in business, Engineering, or related field; MBA preferred.

• Minimum of 10 years of experience in commercial operations, project management, or related role.

• Strong knowledge of the Pressure Market, including product specifications, applications, and industry trends.

• Proven track record of managing complex projects and delivering results in a customer-focused environment.

• Excellent leadership, communication, and interpersonal skills.

• Proficiency in project management tools and software.

Benefits:

• Competitive salary and performance-based incentives.

• Comprehensive benefits package, including health, dental, and retirement plans.

• Opportunity to work with a market leader in the Pressure Market segment.

• Career growth and development opportunities within Thompson Pipe Group.

Apply Now! www.thompsonpipegroup.com

Note: Nothing in this job description restricts management’s right to assign or reassign duties and

responsibilities to this job at any time.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions upon request.

Thompson pipe group is an Equal Employment Opportunity (EEO) employer that welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or another legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace.

EOE/AA – M/F/Vet/Disability

Candidates must be legally authorized to work in the United States. No Sponsorships available at this time.

#J-18808-Ljbffr